- Acosta Group (Oak Brook, IL)
- …a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated ... trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to...Apply today to make a significant impact as a Customer Manager ! \#DiscoverYourPath **ABOUT US** Acosta is… more
- Proofpoint (Chicago, IL)
- …self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full ... ultimately maximizing renewals and add-on transactions. This person will support the North East Region on the US and...identify trends and acting as the voice of the customer , provide that structured feedback to product … more
- Broadcom (Lisle, IL)
- …and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively ... the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible...months, you will have a good understanding of your customer 's product usage, business use cases, and… more
- Cengage Group (Chicago, IL)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... that drive scalable impact. You'll collaborate closely with sales, training, and support teams to ensure seamless customer experiences and measurable results.… more
- Keeper Security, Inc. (Chicago, IL)
- …identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client ... Keeper is hiring driven Customer Success Managers to join a high producing...interactions with customers at the Senior Management level with support on forming relationships with C level contacts +… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate… more
- Datavant (Springfield, IL)
- …complex edge cases effectively + Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores + Thrive ... of our customers and how our solutions and products support those goals + Excel in advanced program management...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Confluent (Springfield, IL)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... to ensure customers take full advantage of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and… more
- Michaels (Lincolnwood, IL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - CHI-VERNON HILLS, IL Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Cleo (Rockford, IL)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... service actions and discussions. + Escalate issues appropriately to Services, Support , Product , etc. + Develop compelling recommendations with strong close… more