- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Marriott (Kissimmee, FL)
- …Rooms & Guest Services Operations **Location** Gaylord Palms Resort & Convention Center , 6000 W. Osceola Parkway, Kissimmee, Florida, United States, 34746VIEW ON MAP ... and the surrounding area amenities, including special events and activities. Contact appropriate individuals or departments as necessary to resolve calls, requests… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes...experience. + Professional Certifications or License + 8+ years of experience… more
- Kyndryl (Tallahassee, FL)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (FL)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Anywhere Real Estate (Tampa, FL)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... The **Client Experience Specialist** is a service-minded professional who manages all non-licensed aspects of the...to close, to create a seamless experience for the agent , consumer and all deal parties. You are part… more
- Black & Veatch (Jacksonville, FL)
- …search, in compliance with any applicable laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...commissioning organization. Acceptable certifications include: 1. ACG Certified Commissioning Agent , 2. AEE Certified Building Commissioning Professional … more