- Amazon (Dallas, TX)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled...equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Houston Methodist (Katy, TX)
- …Analyst position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, ... workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish)… more
- CBRE (Fort Worth, TX)
- Data Center Electrical Engineer Owner's Representative Project Manager (Midlothian / Red Oak, TX) Job ID 229846 Posted 21-Jul-2025 Service line PJM Segment Role type ... States of America, Midlothian - Texas - United States of America Data Center Electrical Engineer Owner's Representative Project Manager Join our team onsite in… more
- Mass Markets (Killeen, TX)
- …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer ... service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this role, you must complete a… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... looking for a highly skilled and dedicated Credentialed Tax Professional to join our team. The ideal candidate will...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Anywhere Real Estate (Houston, TX)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... The **Client Experience Specialist** is a service-minded professional who manages all non-licensed aspects of the...to close, to create a seamless experience for the agent , consumer and all deal parties. You are part… more
- Black & Veatch (Houston, TX)
- …search, in compliance with any applicable laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...commissioning organization. Acceptable certifications include: 1. ACG Certified Commissioning Agent , 2. AEE Certified Building Commissioning Professional … more