- Ricoh Americas Corporation (New York, NY)
- … and businesslike manner while being friendly and using a high standard of customer service . + Prioritize calls and escalate customer service ... a senior level capacity to create and maintain a professional image of the company by providing prompt, courteous...+ Strong verbal and written communication skills + Demonstrated customer service /relations skills + PC skills +… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional Services… more
- IBM (New York, NY)
- …to work well in a highly-dynamic environment that focuses on providing outstanding customer service * Comfort working remotely and performing well given a ... our partners and our customers * Help foster an environment for ongoing customer success **Required technical and professional expertise** * Comfort leading… more
- Palo Alto Networks (New York, NY)
- …PANW next-gen security platforms, including but not limited to service descriptions, end- customer use cases, technology capabilities mapping, support models, ... not limited to Domain Consultants, Developer Relations, Product Management & Engineering, Professional Services, Customer Success, and other internal SMEs +… more
- City National Bank (New York, NY)
- …clients. * Strong commitment to working as a team and providing excellent customer service . * Exposure to banking or equivalent highly controlled technology ... Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and...bank's overall risk appetite. This is an advanced senior professional with wide ranging experience uses professional … more
- University at Albany (Albany, NY)
- Location: Albany, NY Category: Professional Posted On: Wed Mar 12 2025 Job Description: Information Technology Services (ITS), the central IT provider at the ... expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues.… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: Software engineers are ... decision-making skills. + Capable of active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Intermediate hands-on… more
- Honeywell (Pittsford, NY)
- …oversee the strategic direction, growth, and operational excellence of our managed service offerings for access security software solutions. This role requires ... Analyze service delivery metrics to optimize efficiency, service quality, and customer experience. + Manage...of 7 years of leadership experience in managed services, professional services, or operations within the security … more
- New York State Civil Service (Albany, NY)
- …Category IT Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional , Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually ... Yes County Albany Street Address Office of Performance Improvement and Management Service Information Technology Services Office City Albany State NY Zip Code 12234… more
- SHI (Albany, NY)
- …has a primary responsibility of aligning SHI client needs with security architecture, consulting, professional and managed services solutions. Additionally, ... as a highly skilled professional you will collaborate and team with Stratascale and...customer -facing technical sales or pre-sales roles with IT service providers or OEM vendors specializing in cybersecurity. -… more