- Evolent (Richmond, VA)
- …technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call ... * IT Service Management: Familiarity with IT Service Management (ITSM) frameworks and methodologies. * Security...(WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging Technologies: Knowledge… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …performs assigned duties in a manner that promotes quality health care, outstanding customer service , and the maintenance of an environment committed to serving ... and other staff. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patients, family… more
- General Dynamics Information Technology (Mclean, VA)
- …Family:** Systems Administration **Skills:** Storage Management,Unix,Windows Management **Certifications:** Security + - CompTIA - CompTIA **Experience:** 8 + years ... w/Poly cleared Sr Systems Administrator joining our team to Support our intelligence customer in McLean-Langley, VA as the site lead. HOW A SR SYSTEMS ADMINISTRATOR… more
- Amazon (Herndon, VA)
- …across all warfare domains. Operating at the intersection of defense, national security , and cloud innovation, you'll work directly with DoD senior leadership to ... cloud-enabled mission capabilities. Supported by AWS Sales Teams, Solutions Architects, service teams, and senior engineers, you'll develop strategies to accelerate… more
- General Dynamics Information Technology (Radford, VA)
- …of performance are data security , innovation solution, and provide best-in-class customer service to Joint and Department of Defense (DoD) warfighters. **HOW ... Technology (IT) Service Operations and Delivery, 24/7 Service Desk Operations, Customer Training, Data Center...Professional (PMP) Certification or DAWIA Level III + ** Security Clearance Level** : + Active DOD Secret +… more
- Ross Stores, Inc. (Lynchburg, VA)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate… more
- Amazon (Arlington, VA)
- …business requirements and activities which deliver results * Develop tailored Service Level Agreements (SLA) which reflect government customer requirements ... Lead, will play a pivotal role in defining and selling customer -oriented services for Kuiper satellite communication services through strategic partnerships with… more
- Palo Alto Networks (Arlington, VA)
- …+ Ensure the consistency and quality of our services and highest level of customer service + Integrate threat intelligence into our services by deepening the ... + Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for...talent to support our growth goals + Support the professional growth and development of our consultants through training… more
- SAIC (Chantilly, VA)
- …philosophies to continuously deliver high value enhancements to software in a service -based architecture. + Ensure all application security vulnerabilities are ... and secure delivery of open source data, information, and insights. The Customer requires specialized skills in could development of relevant processes, tools, and… more
- General Dynamics Information Technology (Arlington, VA)
- …Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help Desk **Certifications:** Security +, CE - CompTIA- Security + CE - CompTIA- Security + CE ... and following up on technical problems. + Serves as focal point for customer concerns. + Documents, tracks, and monitors the technical problems to ensure a… more