- Marriott (Bethesda, MD)
- …or data-driven insights to drive the guest experience across two VOC platforms. o Responsible for updating and maintaining training materials and resources as ... vendors, and internal stakeholders to ensure that operators can efficiently interpret VOC signals and take action that positively influences Intent toT Recommend.… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …your best self. Become a **maker of possible** with us. The Associate Director of Global Marketing, Point-of-Care (POC) Diagnostics is responsible for driving global ... diagnostic applications in acute and ambulatory care settings. The Associate Director collaborates cross-functionally with US and OUS regional teams, R&D, clinical… more
- The Hertz Corporation (Annapolis, MD)
- …will operate at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership to identify ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive...data-informed decisions + Identify and prioritize CX breakdowns through VOC , operational data, and field feedback + Act as… more