- USAA (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- Move Language Ahead (Miami, FL)
- … Director is required to reside on campus for the duration of the program . They will also oversee nightly on- call responsibilities. Required Skills Bachelor's ... of a session Review itineraries and become knowledgeable with all aspects of the program Review the Center Set-up Guide and all handbooks Become familiar with… more
- Encore Global (Miami, FL)
- Position Overview The Sr. Technical Lead is a Mid‑Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is ... intended to be a bridge between technical lead and technical specialist and reports to an Operations...certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position… more
- SYNNEX Corporation (Clearwater, FL)
- …of Network & Voice Services sets the vision and leads the global program to modernize, operate, and continuously improve the company's enterprise network and voice ... with IT Operations to design and stand up a Global Network Operations Center (NOC) to deliver 24x7 monitoring and maintenance of the environment.The following… more
- Ernst & Young Oman (Boca Raton, FL)
- …of the biggest creative and technical challenges around. The opportunity You will lead ServiceNow Transformation teams in a rapidly growing area of the business. It ... and managing client relationships on a daily basis. Accountable for program /project management, ensuring that all objectives are met. Developing resource plans… more
- Flow (Miami, FL)
- …and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, ... and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered...the Role As Head of Hotel Operations you will lead all aspects of operations across our properties -… more
- Medium (Miami, FL)
- …and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, ... and the natural world. By putting people at the center of everything we do, we're creating vibrant, human‑centered...experience aligned with FLOW's mission of human flourishing. Responsibilities Lead and develop the sales team by coaching onsite… more
- ISACA (Orlando, FL)
- …an experienced and dynamic leader to support the Chief Information Officer, lead strategic university-wide initiatives, and oversee all ERP systems and core ... talent for Central Florida and the growing US space program , UCF has been making an impact on...Enterprise Systems and Governance, Network, Strategy, the Tech Product Center (TPC), and Information Security. UCF IT plays a… more
- CVS Health (Tallahassee, FL)
- ….) + 1+ year(s) of experience in retail healthcare, preferably in a high-volume call center + Minimum of one consecutive year experience in customer service ... must be in good standing to be considered **FL PREFERRED QUALIFICATIONS:** + Prior Call Center experience + Previous experience working from home + Microsoft… more
- LCEC (North Fort Myers, FL)
- JOB TITLE: Workforce Specialist - Call Center Location: North Fort Myers, FL Work Hours: M-F, 8:00am - 5:00pm Our benefits include: + Company-wide annual ... + Paid time off and paid holidays + Wellness program with financial rewards + Tuition reimbursement + Group...(pivot tables, formulas, modeling). (Required) + Strong understanding of call center KPIs (SLA, ASA, AHT, Adherence,… more
