- Usaa (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- CVS Health (Tallahassee, FL)
- ….) + 1+ year(s) of experience in retail healthcare, preferably in a high-volume call center + Minimum of one consecutive year experience in customer service ... must be in good standing to be considered **FL PREFERRED QUALIFICATIONS:** + Prior Call Center experience + Previous experience working from home + Microsoft… more
- LCEC (North Fort Myers, FL)
- JOB TITLE: Workforce Specialist - Call Center Location: North Fort Myers, FL Work Hours: M-F, 8:00am - 5:00pm Our benefits include: + Company-wide annual ... + Paid time off and paid holidays + Wellness program with financial rewards + Tuition reimbursement + Group...(pivot tables, formulas, modeling). (Required) + Strong understanding of call center KPIs (SLA, ASA, AHT, Adherence,… more
- Mass Markets (Macdill AFB, FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Trinity Health (Fort Lauderdale, FL)
- …**What you will do:** + Primary responsibility assisting patients in the nutrition services call center , taking patient orders over the phone and responding to ... kitchen. **Position Highlights and Benefits:** + $1,000 Sign-on-bonus + Colleague Referral Program to earn cash and prizes + Unlimited career growth opportunities +… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... over 156,000 hours volunteering in our communities. As a(an) Lead EMT Patient Logistic Center with HCA...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Learning Care Group (Orange Park, FL)
- Lead Child Care Teacher: Childtime, Business Center ...growth of the preschool children in your class. + Call the shots! Take the lead on classroom ... Share on Facebook + Careers + Search Jobs + Lead Child Care Teacher: Childtime, Business Center ...tuition reimbursement, credential assistance, and our unique Master Teacher Program . + You want recognition. We provide a positive,… more
- Learning Care Group (Miami, FL)
- Daycare Center Lead Teacher - La Petite Academy,...growth of the preschool children in your class. + Call the shots! Take the lead on classroom ... on Facebook + Careers + Search Jobs + Daycare Center Lead Teacher - La Petite Academy,...tuition reimbursement, credential assistance, and our unique Master Teacher Program . + You want recognition. We provide a positive,… more
- HCA Healthcare (Tamarac, FL)
- **Description** **Introduction** We are seeking a(an) Lead RN Coordinator Patient Logistic Center with HCA Healthcare to promote growth and unlock possibilities. ... benefits may vary by location._** We are seeking a(an) Lead RN Coordinator Patient Logistic Center for...+ All other duties as assigned + Monitors the call queue for the Transfer Center KNOWLEDGE,… more
- Encore (Orlando, FL)
- **Position Overview** The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. ... This is intended to be a bridge between technical lead and technical specialist and reports to an Operations...certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position… more