- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Serco (Arlington, VA)
- **Position Description** Looking for a Deputy Program Manager position at a place where you can make an impact every day? Discover this great opportunity in ... our nation's critical immigration processing mission. **As a Deputy Program Manager , you will:** + Be responsible...a year to the other centers in _Kentucky Consular Center and the National Visa Center ._ +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- Amazon (Herndon, VA)
- …and overseeing Amazon's National Industrial Security Program (NISP). As a Security Program Manager supporting the AWS NISP, you will join a team of ... of government security programs, processes, and requirements. As a Security Program Manager , responsible for directing industrial security-related activities,… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and permanent job with HII-MT. Objective The Skillbridge intern will train as a Program Manager within the HII Mission Technologies, reporting to a designated ... Mission Technologies Program Manager , with the primary goal of...roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Amazon (Dulles, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- Amazon (Arlington, VA)
- …partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front ... end systems and tools. The WFM Program Manager will partner closely with matrix...to ensure successful change management process implementation - Provide on- call support which will require some nights and weekends.… more