- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Pearl Interactive Network (Arlington, VA)
- …Community in preparation for future onsite operations in Arlington, VA.** The **Deputy** ** Program Manager ** supports the successful execution and oversight of a ... **Pearl Interactive Network is seeking accomplished Contact Center Deputy Program Managers (DPMs) to...management, including experience managing or supporting operations in a call center or communication center … more
- Huntington Ingalls Industries (Fairfax, VA)
- …and permanent job with HII-MT. Objective The Skillbridge intern will train as a Program Manager within the HII Mission Technologies, reporting to a designated ... Mission Technologies Program Manager , with the primary goal of...roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a… more
- Amazon (Herndon, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Amazon (Manassas, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so… more
- Amazon (Manassas, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical...mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to… more