- Oracle (Albany, NY)
- …improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend ... **Job Description** **Support Program Manager ** **Location: United States** **MUST...solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the… more
- Coinbase (Albany, NY)
- …and optimizing customer support interactions to create an effortless experience. The Consumer Content team is a sub-team of Customer Experience. The ... that customers in every region are given the best customer experience. The Consumer Content team is...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a… more
- Kind Snacks (New York, NY)
- …entrepreneurial environment, you've found the right place. **What you'll do** As the Consumer Insights & Analytics Manager you will be responsible for executing ... compelling customer sell-in narratives leveraging the voice of the consumer . **Innovation & Renovation Research** * Execute custom concept and product research… more
- Boll & Branch (NY)
- Boll & Branch is seeking an Associate Manager of Consumer Insights to join its Consumer Strategy & Insights team. In this role, you will serve as a strategic ... for key cross-functional teams and be able to manage up when necessary + Customer Research + Lead qualitative and quantitative consumer research for the entire… more
- TD Bank (New York, NY)
- …details for this role. **Line of Business:** Audit **Job Description:** The Audit Manager I - US Compliance Audit is responsible for executing and leading audit ... TD Bank's Governance, Risk & Oversight Functions. The US Consumer Compliance team is primarily responsible for auditing US...Fair Lending, TILA, HMDA, RESPA, TISA, etc.). The Audit Manager I will participate in the planning, execution, and… more
- DoorDash (New York, NY)
- …outstanding customer experience as reliably as possible. About the Role This specific Manager role is part of the Consumer Experience team and will focus on ... the Team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in...team needs help or dive into data to explain Consumer satisfaction performance at the lowest level of detail… more
- DoorDash (New York, NY)
- …perception of value across all NV categories. About the Role As a Senior Manager , Consumer Integrated Marketing - New Verticals Habituation & Affordability, you ... in-app channels. + Act as the voice of the customer : Deeply understand consumer motivations and barriers,...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- Coinbase (Albany, NY)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... fully supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of… more
- Coinbase (Albany, NY)
- …evolve over time * You have a high bar for product excellence, pairing customer obsession with comprehensive observability * You take pride in being up-to-date with ... their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- Nordstrom (Amherst, NY)
- Job Description The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes ... the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft… more