- Nestle (New York, NY)
- …SUMMARY:** As a Digital Content Specialist, you will be sitting within our contact center as part of the Center of Excellence B2C Innovation & Optimization ... platforms. + Define and monitor success metrics of the chatbot program . Analyze performance, considering quality and efficiency, and benchmark against industry… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE. The Department of Social Services Accountability Office (DSS-AO) is ... Security Management (ODSM) is responsible for implementing the Agency's cybersecurity program . ODSM is tasked with continuously improving the Agency's risk posture… more
- University of Rochester (Rochester, NY)
- …of Rochester: Office of the Provost: University of Rochester Medical Center : School of Medicine and Dentistry: Psychiatry: Psychiatry: Crisis Services **Salary ... regionally. Strategic planning for acute services, process improvement, and innovative program development are integral to this position. This position also includes… more
- CenterWell (Albany, NY)
- …or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work from Home ... previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability...+ Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development… more
- WMCHealth (Kingston, NY)
- …professional development, mentoring and career advancement. + Westchester Medical Center Advanced Physicians Services is an Equal Opportunity Employer. About ... Centers, the region's only acute care children's hospital, an academic medical center , several community hospitals, dozens of specialized institutes and centers, a… more
- CenterWell (Albany, NY)
- …for supporting the CenterWell ACO and Medicare payment model programs via the Center for Medicare and Medicaid Services (CMS), such as ACO REACH, MSSP, and ... teams to manage all aspects of ACO operations including program administration, contract oversight, process, performance improvement, compliance, governance,… more
- CAMBA (Queens, NY)
- …and offsite training opportunities for professional development of staff. + Assist the Senior Program Manager in providing oversight for all aspects of the ... shelters and 6 family shelters and one drop in center . Each shelter offers clients a supportive, structured therapeutic,... in his/her absence. + Confer with the Senior Program Manager , and/or other CAMBA management staff… more
- Sharecare (Albany, NY)
- … by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered model ... the VBCM program and schedules appointments between member and Care Manager using shared calendar. + Utilizes email to communicate confirmed appointments and… more
- Ace Hardware (Wilton, NY)
- …Members. Training and Process Leads will lead the training function in each center 's department, reporting to the Operations Manager , partnering closely with ... 10.4% of total eligible compensation + Dock to Driver Program : Ace will pay for your CDL License and..."Support Trainers" replaces the current training infrastructure in each center . Our people are our strength and in order… more
- Garnet Health (Harris, NY)
- …Worker on our Emergency Department team at/in Garnet Health Medical Center -Callicoon. Responsibilities The Social Worker will be responsible for implementing ... forth by the NY Office of Professions and the National Association of Social Workers, and ensuring all patient...are adhered to in accordance with Garnet Health Medical Center - Catskills policies and New York State Licensure… more