- HUB International (San Antonio, TX)
- …Where You Come In** We are currently seeking a Senior Client Account Manager to join our Commercial Lines team focused on **National Accounts,** representing some ... **You're Great At** You will be well versed in customer service, with excellent verbal and written communications. You...strive for work/life harmony. You matter: We value your voice at work and we enjoy helping people flourish… more
- Coinbase (Austin, TX)
- …critical business processes through Artificial Intelligence. We are seeking a Product Manager to lead automation efforts within the Compliance space, identifying and ... * Define and analyze key metrics to measure impact, focusing on direct customer value and the reduction of operational friction. * Drive alignment and provide… more
- Coinbase (Austin, TX)
- …Attendance is expected and fully supported. *Team/ Role Paragraph* As a Risk Manager on the Risk Analytics team, you'll be a key individual contributor responsible ... be crucial in protecting our platform without negatively impacting core metrics or the customer experience. This is a hands-on role for a subject matter expert based… more
- Coinbase (Austin, TX)
- …IAM, and more. *What you'll be doing (ie. job duties): * Product Manager (L6), and all of the associated expectations * Responsible for leading Enterprise/Business ... * Roles, permissions, hierarchies, and all that's required for a B2B Coinbase customer to manage their organization * This will also include being involved in… more
- Cognizant (Austin, TX)
- …with cross-functional teams to gather requirements, define user stories, and act as the voice of the customer throughout the product lifecycle. . Serve as ... Enrollment platforms, aligning initiatives with business goals, regulatory requirements, and customer needs. . Prioritize features and enhancements based on business… more
- Coinbase (Austin, TX)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more
- Comcast (Houston, TX)
- …teams selling Comcast High Capacity Ethernet Networks, Internet, Video and Advanced Voice based services to Enterprise/Metro E, Mid-Market and National Accounts. May ... Operating Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them… more
- Coinbase (Austin, TX)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure). The mission of the Risk Platform Team ... their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- PagerDuty (Austin, TX)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Cengage Group (Houston, TX)
- …Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to...UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with… more