- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound service ... of customers each week across the country to resolve support issues and ensure a best-in-class customer ...written) + Comfortable with Windows PC applications and Microsoft Office Suite + Strong organizational and communication skills +… more
- Mass Markets (TX)
- …established ourselves as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...new products and services, and ensure best in class customer experience. In addition to being the best in… more
- Medtronic (TX)
- …Operating in a remote, customer -facing capacity, you will deliver high-level customer support and strategic engagement across a broad portfolio of CAS ... you will work autonomously to build trust, enhance the customer experience, and support efficient, effective use...support . This employer participates in the federal E-Verify program to confirm the identity and employment authorization of… more
- Nelnet (Brownsville, TX)
- …High school degree or equivalent preferred. **EXPERIENCE:** 1+ year of customer service experience and/or general office experience preferred. Experience ... community invested in the success of each individual. That support comes through in our work, as we are...radius) Train and work onsite at Nelnet's Brownsville, TX office . You will spend time learning the position and… more
- Amazon (Dallas, TX)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... relationships and capture and synthesize the voice of the customer . Typically owning either a full program ... Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support … more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of ... commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly… more
- Mass Markets (TX)
- …Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals ... who enjoy solving problems and creating positive customer experiences from the comfort of their home. To...systems simultaneously. + High-speed internet and a distraction-free home office setup. + Flexibility to work various shifts, including… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …be executed in compliance with processing and program guidelines published by Customer . + Live agent support via camera guiding enrollee through workflow + ... call, email and web chat services, as well as back- office services. Applies skills and experience to show a...Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and… more
- Siemens (Austin, TX)
- …satisfaction.Identify upsell and renewal opportunities and partner with Sales to support strategic growth planning.Advocate for the customer internally-sharing ... and feature requests with the Operations, Billing, and Finance teams. Program Implementation Support -Collaborate with Operations, internal stakeholders, and… more
- Concentrix (Laredo, TX)
- …ROLE** As a/an Customer Service Representative, you will: + Provide inbound customer support . + Help customers resolve technical issues. + Assist in ... or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding… more