- University of Rochester (Rochester, NY)
- …notification check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well as senior leadership, notifying them ... and follow up with a summary email. If necessary, call in additional Customer Service Center staff...Environmental Services, River Campus Dining Services and Planning and Project Management; enter into e-absence system, provide employee with… more
- University of Rochester (Brighton, NY)
- …+ Participates in the review and development of rates associated with IT services **On- call ** + Participates in Manager -on- Call (MOC) rotation and serves as ... the respective area and the Lines of Business supported by the Service Center . Reviews processes and makes recommendations for operational improvement and assists in… more
- Intermountain Health (Albany, NY)
- …complex nature and span cross functional areas. Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, ... handoff from demand intake through DTS governance processes to project management. * Responsible for quality review of team...business reporting needs for end users * Participates in on- call and command center responsibilities * Develops… more
- City of New York (New York, NY)
- …assigned. **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... ideal candidate will have a strong interest in public service, project management skills, interpersonal communications skills and experience with stakeholder… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- City of New York (New York, NY)
- …*PLEASE NOTE THE FOLLOWING: o The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with...Proven ability to conceptualize, plan for, track, and drive project implementation from start to finish, and to drive… more
- Nuvance Health (Poughkeepsie, NY)
- …2.7 Provides accurate information and timely resolution to physicians/nursing personnel who call lab. 2.8 Answers all telephone calls in a courteous manner and ... label printer). 3.8 Competency with all LIS systems. Responsibility IV 4. Advises Manager of complaints and problems. 4.1 Reports possible safety hazards to the… more
- C&W Services (Staten Island, NY)
- …+ **Leadership and Direction:** Manage the Planner/Schedulers for the Fulfillment Center and facilitate in ensuring the timely completion of all ... Operations Engineering, and Safety, to optimize building systems, maintenance, and project implementation. The Reliability Engineer will also work closely with the… more
- Olympus Corporation of the Americas (Manhattan, NY)
- …contact ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). **Let's realize your ... Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** This is a project -based position that is dependent upon the length of our customer… more
- Verint Systems, Inc. (Albany, NY)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the clients KPI's, or Foresee scoring,… more