- Coinbase (Albany, NY)
- …their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader ... alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class… more
- Deloitte (New York, NY)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... Stakeholder Engagement: Collaborate with business stakeholders to gather requirements, define project scope, and translate business needs into technical solutions. +… more
- Robert Half The Creative Group (Brooklyn, NY)
- …executing marketing campaigns across multiple channels. * Proficiency in managing project timelines and meeting deadlines. * Familiarity with direct mail, ... PowerPoint, Word, Excel, and MS Office. * Exceptional time management, project management, and organizational skills to prioritize workload and multitask… more
- City of New York (New York, NY)
- …by addressing contract disputes, missing deliverables, or payment delays. - Provide customer service -oriented guidance and attend weekly division meetings to ... - The ability to independently manage and oversee contracts and adherence to project deadlines. - Strong organizational and operational skills with the ability to… more
- American Airlines (New York, NY)
- …+ This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for leading and coordinating the daily operation of the ... collaborates with network regional partners to ensure a consistent, efficient Customer experience + Ensures continuous collaboration and coordination takes place… more
- CVS Health (Albany, NY)
- …Dual Entry Analysts, providing leadership, guidance, and support to ensure excellent customer service and client satisfaction. **Required Qualifications** + 3 to ... internal resources and ensuring a smooth transition to ongoing service delivery. + Assesses team performance and metrics, analyzing...have 11 direct reports) + 3 to 5 years project management experience. + 3 to 5 years of… more
- MUFG (New York, NY)
- …of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support online banking products to serve ... The candidate will work with Senior Product Managers to manage Self- Service capabilities and emerging FinTech solutions. **Major Responsibilities:** + Analyze market… more
- Healthfirst (NY)
- …Bachelors degree from an accredited institution + Experience in Healthcare/Health Plan customer service , operations, vendor management, or claims processing. + ... for proper function, quality, and in support of enhancing Member/Provider service experiences. + Experience applying critical thinking skills and problem-solving… more
- US Foods (Clifton Park, NY)
- …of merchandising goals for all DCs within that Area. Support all local customer requirements within the defined Area keeping in line with the national strategies ... and work to reduce SKU duplication. Ensure all local customer needs are met and are aligned with the...Minimum 7 years category management experience required, with some project management experience preferred, ideally this experience will derive… more
- Highmark Health (Buffalo, NY)
- …related to group and partner plan contractual performance guarantees / service level agreements, and (f) employee performance quality. **ESSENTIAL RESPONSIBILITIES** ... measures related to group and partner plan contractual performance guarantees / service level agreements, and (f) employee performance quality. + Manages global team… more