- Amazon (Seattle, WA)
- …sellers transact? What kinds of processes and systems would you build to maximize customer satisfaction? If this sounds interesting, then you may be a great fit for ... and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement...into Payment Risk business unit. The PM will leverage Customer data via Executive Escalations to help us understand… more
- Amazon (Seattle, WA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly impact millions ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services,...organization About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer … more
- Amazon (Seattle, WA)
- …generation of contact routing for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are resolved during the first ... Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service Operations network through our… more
- Amazon (Seattle, WA)
- …research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer ... about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure… more
- Logitech (Olympia, WA)
- …advantage in e-commerce innovation. Collaboration & Cross-Functional Impact: + Be a strong project manager to partner closely with CRM and content marketing ... Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead...we all can create, achieve and enjoy more and support our families. We can't wait to tell you… more
- Qualtrics (Seattle, WA)
- …+ 7+ years of experience in product marketing, preferably within SaaS, CX, or customer support technologies. + Strong storytelling and messaging skills, with the ... across the globe who think that's work worth doing. **Principal Product Marketing Manager , Customer Experience** **Why We Have This Role** AI is revolutionizing… more
- Amazon (Bellevue, WA)
- …teams, who together manage the lifecycle of returned and damaged products. The Return Customer Experience (RCX) team is a part of the WW Returns & ReCommerce ... on the shopping experience starts right from setting up Customer Obsessed and Competitive Returns policies. We work closely...make an informed purchase and assure them of the support they can expect to receive post-purchase. Once an… more
- Amazon (Seattle, WA)
- …growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager , you'll directly influence the success of major ... largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor...About the team We're a collaborative group of 6-10 Customer Success Managers who support each other's… more
- Amazon (Seattle, WA)
- Description Amazon's mission is to be 'Earth's Most Customer -Centric Company', and our award-winning Customer Service (CS) team is an essential part of that ... mission. Amazon CS is one of the largest customer service organizations in the world. The Customer...team is looking for a talented and experienced Senior Manager , Program Management, to work across CET Product, Operations,… more
- Amazon (Seattle, WA)
- …customer to grow by providing tailored service, unmatched technology, and committed support . We dive deep to understand each customer 's unique challenges, ... become more agile, and lower costs. As an AWS Customer Solutions Manager (CSM), you will establish...Versed in Software DevOps and Cloud Operating Models - Project management certification or training such as PMP, Scrum,… more
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