- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Celestica (Seattle, WA)
- …products to resolve field issues. + May lead a multi-functional work group or project team consisting of one or more support staff and/or tech/professional ... growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for… more
- Amazon (Seattle, WA)
- …come to learn, share, and solve problems together. As the Community Program Manager , you'll be the driving force that transforms re:Post from a useful resource ... This role offers the opportunity to make a significant impact on our global customer base while fostering a culture of collaboration and knowledge sharing. Key job… more
- Amazon (Seattle, WA)
- Description Are you a passionate customer advocate who is energized by working with diverse, cross-functional teams? The Advertising Support Products & Services ... (SP&S) team provides a world-class Help experience and contact center support to the global Selling Partners, Brands, and Authors who use Amazon Demand Side Platform… more
- Amazon (Bellevue, WA)
- …ensure our customers get their packages on time, every time. As a Senior Program Manager for Middle Mile Customer Experience, you will be the end-to-end owner of ... teams to identify process and system improvement opportunities. - Support cross-functional teams on the day-to-day execution of new...- Bachelor's degree - 5+ years of program or project management experience - Experience using data and metrics… more
- Amazon (Redmond, WA)
- Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is ... fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable… more
- Amazon (Redmond, WA)
- …Be part of the team integrating and verifying the system level architecture of Project Kuiper's broadband wireless system from customer end points to terrestrial ... Description Project Kuiper is an initiative to increase global...as satellites and ground infrastructure, to automating equipment to support validation, opportunities to learn and develop are extensive!… more
- Amazon (Seattle, WA)
- …solutions for our customers when and where needed, and 3) Optimize - when a customer does contact SPS for support , optimize the experience by ensuring SPS ... Partners to reach consumers, driven by the experience and support we provide them in growing their businesses locally...detect, design, and drive solutions to improve the Amazon customer experience. We do this every day by solving… more
- Amazon (Seattle, WA)
- …to improve the WW seller contact experience? Do you strive to create customer -centric solutions that drive measurable results? Do you like to design and implement ... progress and increase transparency? If so, the Selling Partner Support Experience team is looking for a Sr. Program... Experience team is looking for a Sr. Program Manager to build and manage the strategy to consistently… more
- Amazon (Seattle, WA)
- …the Selling Partner Support Experience team is looking for a Program Manager to build and manage the strategy to consistently measure and improve the experience ... the WW seller experience? Do you strive to create customer -centric solutions that drive measurable results? Do you like...value to Amazon's online retail customers and Selling Partner Support (SP- Support ) drives success for these sellers… more