• IT Analyst-Enterprise Foundations

    Southern Company (Atlanta, GA)
    …and performance to ensure high-quality delivery. Reporting to the Service Excellence Manager , this role will build and oversee SLAs and KPIs, ensuring vendors ... like Infosys, Oracle , PowerPlan, and Ventures ATL meet their contractual and...tools and reporting platforms (eg, Microsoft Power BI, Jira, HCM HELIX) to monitor performance, identify trends, and drive… more
    Southern Company (10/01/25)
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  • Client Technical Support Consultant III

    ADP (Alpharetta, GA)
    …having a smooth and seamless transition + Manage projects not managed by Project Services + Manage client escalations and urgent/critical tickets to provide stellar ... service to clients + Act as back-up for manager when out of office to ensure day-to-day processes...subject matter expert for all the connectors (such as Oracle , Workday) and provide adequate solution to the client… more
    ADP (08/28/25)
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