- Koniag Government Services (Vienna, VA)
- …(Outlook, Word, PowerPoint, Excel, Project , and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk ... and company leadership + Conducting quality assurance reviews and implementing process improvements + Overseeing ticket management and escalation procedures +… more
- Leidos (Reston, VA)
- …Additionally, the Operations Lead is responsible for ensuring the Security Accreditation Process and Compliance is adhered to by working closely with the Information ... Systems Security Engineer (ISSE) Tech Lead and team members,...communicating physical and IT maintenance efforts with Security, building/facility Manager , and required associated vendors + Responsible for coordinating… more
- Fannie Mae (Reston, VA)
- …as create and maintain IT architecture, large scale data stores, and cloud-based systems . **THE IMPACT YOU WILL MAKE** The *ServiceNow Engineer - Senior Associate* ... Applications on the ServiceNow platform and AWS cloud * Work within Agile project teams, continuously releasing application software * Assist with the timely and… more
- Truist (Richmond, VA)
- …24/7 technical support and ensuring smooth operation of technology systems and applications; Maintain application and business capability high availability, ... technical and business communications during significant incidents. Integrate people, process , and technology to quickly resolve incidents, to drive stability… more
- Noblis (Chantilly, VA)
- Responsibilities **Noblis-ESI is seeking** **a** ** Project Manager /** **Director's Action Group** **(DAG)** **A** **ction Officer** **to support our customer.** ... Enterprise Response (TIER) actions. + Manage and execute the action tracking process ; develop standard operating procedures and serve as facilitator for user… more
- Amazon (Herndon, VA)
- Description AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery ... Data Center Auditors * Establish and oversee comprehensive quality control systems , including inspection mechanisms and performance measurements * Partner with… more
- Elevance Health (Norfolk, VA)
- …design and configuration. **How You Will Make an Impact:** + Provide expert business process design of systems and solutions + Building the bridge between ... Overview:** Responsible for leading efforts in optimizing and supporting business systems within the Health Benefits Operations team, including complex application… more
- Fannie Mae (Reston, VA)
- …in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager * Skilled in JavaScript * Skilled in XML * Experience ... complex software solutions to meet needs. * Use a process -driven approach in designing and developing solutions. * Implement...own tasks and commitments to ensure successful on schedule project completion Desired Skills and Tools * Experience in… more
- Fujifilm (Richmond, VA)
- …Service Engineer II is responsible for performing scheduled and unscheduled service work on systems within a service area as directed by the Area Service Manager ... follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting...Performs other duties as assigned by the Area Service Manager . + Comply with all applicable US Food and… more
- NTT America, Inc. (Gainesville, VA)
- …support from desktop technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties ... as assigned. + Support 3rd party vendor activities. + Process all tickets within SLA guidelines and follow procedural requirements. **KNOWLEDGE, SKILLS & ABILITIES**… more