- Steampunk (Mclean, VA)
- **Overview** As a ** Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence (TM) _ framework, incorporating ... users and their ecosystems; current state journeys; user segments; program and project objectives + Conduct workshops and interviews to frame pain points and… more
- CACI International (Sterling, VA)
- …functions to manage the cross-functional processes required for seamless service delivery . + Directly support the Program Manager and Deputy to ensure ... Technical Lead Service Management Job Category: Information Technology Time Type:...and maintain the customer's operations. + Oversee the successful delivery of ITSM processes and services across the network… more
- Fujifilm (Richmond, VA)
- …area with the assistance of technical support, as directed by the Area Service Manager . **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause...+ Performs other duties as assigned by the Area Service Manager . + Comply with all applicable… more
- RP Pro Services (Arlington, VA)
- …patching. + Project management: oversee the entire lifecycle of a project , including initiating programs, driving delivery , and providing support when issues ... consulting firm headquartered in Ashburn, Virginia. We're an 8(a), Service -Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions… more
- GovCIO (Richmond, VA)
- …to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met and ... issues and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all outstanding… more
- Cayuse Holdings (Richmond, VA)
- …Plan with matching after one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. + Must ... Desk Agent provides customer service solutions within service level agreements using company and project ...within service level agreements using company and project quality and quantity standards. It includes providing prompt,… more
- Cushman & Wakefield (Mclean, VA)
- …needs + Assure integration, as applicable, across all service delivery work streams: facilities management, commercial management, project services, ... and reactive as the situation and circumstances dictate + Ability to identify service delivery and portfolio management improvement opportunities and keen on… more
- Trane Technologies (Chesapeake, VA)
- …planet first. Trane is looking for a dynamic and compassionate Sales Manager , committed to delivering business results and continually fostering employee engagement. ... You will manage the Service P&L for the Chesapeake, Virginia Sales Office location....Sales Office location. You will also be the Sales Manager for the Services sales stream and provide leadership… more
- Pearson (Richmond, VA)
- …scoring projects. Overall Functions and Responsibilities 1. Works with scoring project manager to complete quality management plans, quality management ... - Bachelor's degree. - Excellent internal and external customer service skills with the ability to foster productive working...on assigned activities as requested. 16. Supports the Content Manager in preparing project budgets. 17. Mentors… more
- IQVIA (Norfolk, VA)
- …to completion. + Participate in pricing discussions across customer account. + Serve as Project Manager for single service DM projects, including financial ... and vision to the team in the areas of project planning, execution, and close-out; financial management; communications; and...and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and… more
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