- Blufox Mobile (Garrison, MD)
- …sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). + Implement weekly and monthly sales incentives to meet and exceed ... and accessories. Customer Satisfaction (NPS): + Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: + High School diploma… more
- The Hertz Corporation (Hanover, MD)
- …the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on ... all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction.… more
- Robert Half The Creative Group (Edgewood, MD)
- …Establish and monitor key experience metrics, including Member Satisfaction and Net Promoter Score, to track progress. * Analyze industry benchmarks and member ... experience in customer experience metrics such as Member Satisfaction and Net Promoter Score. * Ability to lead cross-functional teams and drive collaborative… more
- Kyndryl (Annapolis, MD)
- …consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references **Operational ... Excellence:** + Achieve individual total contract value, revenue, and renewal targets + Build, execute, and report progress against a sales plan based on monthly an quarterly KPIs + Effectively collaborate with Kyndryl client partners, Consult peers, and… more
- Comcast (Baltimore, MD)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- Charles Schwab (Bethesda, MD)
- …generate growth as measured by AUM, Wealth Management solutions, and client promoter scores + Partner with wealth specialists to offer solutions including banking, ... lending and trust + Take an in-depth consultative approach to analyze, assess and find appropriate solutions to meet client needs based on the breadth of Schwab's Wealth Management offer + Develop a customized financial strategy for prospects and existing… more
- Wilson Language Training (Annapolis, MD)
- …by retention rates, customer health scores, expansion revenue, and Customer Net Promoter Score (CNPS). + Develop a deep understanding of each customer-s ... organizational goals, key success metrics, challenges, and strategic initiatives to proactively deliver value, guide their success, and be a true consultant to support overcoming challenges. + Monitor account health, usage trends, and key metrics to identify… more
- ADP (Rockville, MD)
- …Indicators are met, driving overall goal attainment focused on client retention, Net Promoter Score (NPS) surveys, and other fiscal- and people-oriented goals. + The ... CRE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service, and product management partners, to drive issues to closure, oversee the completion of complex projects, improve efficiency and quality of… more
- Sodexo (Hunt Valley, MD)
- …a General Maintenance Worker at Sodexo, you are a problem-solver and safety promoter . Your knowledge and technical skills are critical to meet maintenance needs. By ... keeping others safe, your actions have meaningful impact. **Responsibilities include:** + Perform maintenance service or repairs in one or more skill areas, including minor plumbing, carpentry, painting and plastering, machine servicing, electrical repairs or… more
- Comcast (Baltimore, MD)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers,… more