- Penn Medicine (Philadelphia, PA)
- …of patient goals Receiving a perfect satisfaction rating (10 of 10 in the Net Promoter Score) from at least 90% of patients Ensuring at least 60% of hospitalized ... patients attend post-hospital primary care follow-up within two weeks of discharge Ensuring at least 55% of outpatients achieve the chronic disease management goal they set with their physician Meet patients in hospitals/ primary care clinics and conduct… more
- Comcast (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- Kyndryl (Harrisburg, PA)
- …consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references **Operational ... Excellence:** + Achieve individual total contract value, revenue, and renewal targets + Build, execute, and report progress against a sales plan based on monthly an quarterly KPIs + Effectively collaborate with Kyndryl client partners, Consult peers, and… more
- TEKsystems (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers. Top skills: + 5+ years of experience in the Project Management space + MVNO experience and strong wireless experience + Smartsheet, Excel, Jira,… more
- NRG Energy, Inc. (PA)
- …executive + Focus on delivering an outstanding customer experience as measured by Net Promoter Score or other surveys and proactively take action to address gaps in ... service delivery as highlighted + Assist in related initiatives to improve customer experience across the business including but not limited to training Customer Relations Representatives on an ad-hoc basis + Support new and existing projects which help to… more
- Wilson Language Training (Harrisburg, PA)
- …by retention rates, customer health scores, expansion revenue, and Customer Net Promoter Score (CNPS). + Develop a deep understanding of each customer-s ... organizational goals, key success metrics, challenges, and strategic initiatives to proactively deliver value, guide their success, and be a true consultant to support overcoming challenges. + Monitor account health, usage trends, and key metrics to identify… more
- Comcast (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers,… more
- Comcast (Pittsburgh, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers,… more
- Comcast (Beaver Falls, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- Comcast (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers,… more