- Mass Markets (Killeen, TX)
- …skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational and multitasking skills + Ability and eagerness to ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (Killeen, TX)
- …customer service, technical support, or back-office operations preferred. This is a full- time , on-site position at one of our physical contact center locations. We ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (Killeen, TX)
- …patient, and responsive to customer needs + Ability to multitask and manage time effectively + Positive attitude and team spirit + Comfortable working in a ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (Killeen, TX)
- …+ Customer-focused, empathetic, and solution-driven + Ability to multitask and manage time effectively + Comfortable in a fast-paced, evolving environment + Strong ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (Killeen, TX)
- …empathetic, patient, and responsive. + Ability to multitask and manage time effectively in a fast-paced environment. + Team-oriented with strong interpersonal ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (TX)
- …team performance using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development ... skills to identify issues and implement solutions. + Strong organizational and time -management skills to handle multiple priorities. + Ability to build rapport and… more
- Mass Markets (TX)
- …and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits ... beyond a paycheck. Our team members enjoy: + Paid Time Off:Earn PTO and paid holidays to take the...illness insurance + Career Growth:With a focus on internal promotions , employees enjoy significant advancement opportunities. + Paid Training:Learn… more
- Mass Markets (Killeen, TX)
- …center agents to meet performance targets and client SLAs. + Monitor real- time operations, manage schedules, and ensure adherence to workforce plans. + Provide ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Mass Markets (Killeen, TX)
- …and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits ... beyond a paycheck. Our team members enjoy: + Paid Time Off:Earn PTO and paid holidays to take the...illness insurance + Career Growth:With a focus on internal promotions , employees enjoy significant advancement opportunities. + Paid Training:Learn… more
- Mass Markets (Killeen, TX)
- …Off) + Must be available for weekends-shift hours and days cannot be modified. + Full- time , 40 hours per week. To be considered for this role, you must complete a ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more