• Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …party. + Performs follow up on all incidents with customer to provide exceptional customer satisfaction. + Follows defined process to document problems within ... Desk. + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system...+ Microsoft Windows Operating Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet… more
    ASM Research, An Accenture Federal Services Company (03/21/25)
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