- Small Business Administration (Buffalo, NY)
- …call monitoring, forecasting, budgeting, customer satisfaction survey, training, and quality assurance . Developing effective call-handling strategies for the ... but not limited to policy and procedures, process improvement, and automation requirements that promote effective and efficient customer service. IMPORTANT NOTES:… more
- GovCIO (Albany, NY)
- …+ Provides and implements escalation process and/or procedures + Follows the appropriate quality assurance program chosen by USPS Management + Provides on-site ... and container management technologies, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools. + Hands on… more
- New York State Civil Service (Albany, NY)
- …as an Office of Construction liaison to one or more Regions.* Perform quality assurance reviews of active construction projects and prepare associated reports.* ... the Department's Construction Program.* Investigate, implement, and manage construction automation projects to upgrade and enhance construction management processes… more
- Humana (Albany, NY)
- …Creating and executing comprehensive test plans + Ongoing Medicaid pricer maintenance, quality assurance , and compliance + Determining root causes driving issues ... to resolve issues + Developing Policies & Procedures + Identifying automation and improvement opportunities + Researching and resolving provider reimbursement… more
- City of New York (New York, NY)
- …including user research, software prototyping, and usability testing. - Participate in quality assurance to ensure software solutions are tested thoroughly for ... but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations… more
- The Walt Disney Company (New York, NY)
- …products and platforms. This includes product engineering, media engineering, quality assurance , engineering behind personalization, commerce, lifecycle, and ... publish - for normalization, processing, and packaging - supporting operator tools and automation for a scalable workflow. We build logic across players and back-end… more
- Regeneron Pharmaceuticals (East Greenbush, NY)
- …Validation, DP Process Development, Process Analytical Sciences, Combination Products, Regulatory, Quality Assurance and Quality Control. + Leads ... a plus. + Experience with operating and qualifying equipment with high levels of automation is a plus. To be considered for the Principal Fill/Finish MFG Engineer… more
- Book of the Month (New York, NY)
- …lean DTC, e-commerce company. Over time, you may support the execution, monitoring, quality assurance , and reporting of operational functions within Book of the ... and business reviews. + Work closely with Engineering and Product to build automation that improves our supply chain and overall team efficiency. + Assist the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …regression testing across the Electronic Health Record (EHR) workflows. **Role Responsibilities** Quality Assurance and Testing Standards: + Drive quality ... testing solutions by planning and constructing test scripts using quality processes and methodologies for Accenture or its clients. + Develop, update, and maintain … more
- Cardinal Health (Albany, NY)
- …proposals based on identified solution gaps + Provide architectural advice, planning guidance, quality assurance , and guidance to the project team on project ... an innovation mindset, ability to explore, identify, influence analytical and automation opportunities across business functions and processes to drive solution… more