- Pearl Interactive Network (Albany, NY)
- …overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality assurance standards, and leveraging technology to enhance ... IT and vendor partners to troubleshoot and enhance contact center technology solutions. ** Quality Assurance & Customer Experience:** + Develop and implement … more
- Praxis Technology (Queensbury, NY)
- …Program + Employee Profit Sharing + Tuition Assistance Position Summary Reporting to Quality Assurance Manager, the Quality Engineer is responsible for ... positive & supportive attitude, with a strong commitment to quality . How You'll Make an Impact + Lead...on-the-job safety in a production environment. + Adhere to quality assurance procedures and processes while maintaining… more
- Datavant (Albany, NY)
- …for global partners, management and clients as directed. + Oversee Quality Assurance for global partners. + Lead recruiting, hiring, and onboarding of ... lead , QA , and training staff. + Develop and manage overall...communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant… more
- City National Bank (New York, NY)
- …issues, proactively identified opportunities and ideas for improvements * Conduct targeted quality assurance reviews to ensure vendor and vendor relationship ... processes, and procedures in alignment with VMO policy and goals. * Lead the development and communication of standards, processes, and procedures; Maintain and… more
- SMBC (Albany, NY)
- … Program ensuring that errors and observations from Quality Control (QC), Quality Assurance ( QA ), Compliance Monitoring & Testing, Internal Audit and ... an experienced and talented Director, Head of KYC to lead our organization's Know Your Customer (KYC) program and...requirements, and industry best practices within agreed timelines. + Lead and manage a team of KYC team leaders… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support, quality assurance ( QA ), hardware installation, help desk, or as ... efficiently, security and goal in mind for pursuing high quality user support and maintenance for existing and future...Agile development methodology. - Serving as a hands-on Technical Lead will play a crucial role in leading a… more
- WSP USA (New York, NY)
- …and/or federal regulations and sound engineering practice and standards. + Perform quality assurance / quality control checks for marine facility projects, ... guidance and leadership, ensuring delivery of work products at a level of quality that meets or exceeds acceptable industry standards for design, safety, and… more
- City of New York (New York, NY)
- …- award, procurement, budget negotiations, comptroller registration as well as quality assurance . Oversees program's managerial and supervisory representatives ... Human Resources Administration (HRA) is pooling it resources to lead in the City's effort. The Prevention and Housing...contracted goods and services. - Develop data Analysis and Quality Assurance tools for Master Lease and… more
- University of Rochester (Rochester, NY)
- …institution. Supports laboratory and section, departmental and organizational strategic initiatives. Performs Quality Assurance and Quality Control tasks as ... students. Provides grossing support as needed. Assists with the QA /QC and maintenance of policies and procedures. Serves as...needed. + Acts as a lead and oversees the technical and professional performance of… more
- Publicis Groupe (New York, NY)
- …are met. This includes managing budget projections, optimizing campaigns, and maintaining quality assurance throughout. + Develop and refine overall campaign ... client management standards, and media channel best practices + Lead the team in analyzing paid social performance data,...exceed performance goals while maintaining the highest standard of quality + Oversee and guide junior team members in… more
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