- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control , quality assurance and/or training. **Other Job Specific ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Novant Health (Charlotte, NC)
- …Research Specialist III is responsible for the coordination, collection, processing and quality control of clinical trial data under the direct supervision ... clinical research with a keen focus on ethics, safety, quality , compliance and stewardship. At Novant Health, one of...Experience: Minimum of eight years of relevant experience, required. Associate 's degree may substitute for 1 year of experience… more