- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control , quality assurance and/or training. **Other Job Specific ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Ventura County (Ventura, CA)
- …laboratory. Additionally, is responsible for supervising laboratory operations, including quality control , inventory management, workflow oversight, and ... an educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor's degree,...workflow and evaluates test results; + Reviews and updates quality control measures based on statistical analysis… more