- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control , quality assurance and/or training. **Other Job Specific ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Mount Sinai Health System (New York, NY)
- …improve service deliver, production , equipment performance, scheduling and quality control . 1. Ensures adequate staffing for unexpected/emergency coverage. ... compliance, supporting and upholding hospital and department policies, procedures, objectives, quality improvement, safety, environment and infection control and… more
- Mount Sinai Health System (Greenlawn, NY)
- …improve service deliver, production , equipment performance, scheduling and quality control . 11. Ensures adequate staffing for unexpected/emergency coverage. ... non-financial services to practices of participating physicians. **Qualifications** + Associate Degree in Business Administration or related field; Bachelors degree… more