- The Salvation Army (Queens County, NY)
- …given by OPWDD. + Chairing and Coordinating the Incident Review Committee. + Devise a quality assurance program and audit procedure for the DDS network. + Devise ... & interpersonal skills. + Good people skills and experience working in customer service . + Has respect and consideration for the resident being served. +… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Utilization Review/ Quality Assurance Coordinator is responsible for all compliance related paperwork and ensures all compliance paperwork is ... a mental health or health care related setting required. Excellent communication and customer service skills required for interface with health care providers,… more
- Humana (Albany, NY)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Leviton (Melville, NY)
- …with various departments such as Supply Chain Planning, Quality Assurance , Distribution, Marketing, Logistics, etc., to ensure customer requirements are ... with various departments such as Supply Chain Planning, Quality Assurance , Distribution, Marketing, Logistics, etc., to ensure customer requirements are… more
- Curia (Rensselaer, NY)
- …audits, and customer complaint investigations. This role serves the Quality Assurance Department by implementing all procedures leading to compliant, ... Specialist II plans and conducts activities concerned with the quality assurance of industrial processes, materials, and...work flows and procedures based on results + Excellent customer service skills + Displays willingness to… more
- Small Business Administration (Buffalo, NY)
- …monitoring, forecasting, budgeting, customer satisfaction survey, training, and quality assurance . Developing effective call-handling strategies for the ... Summary You will serve as a Supervisory Disaster Recovery Specialist ( Customer Service Manager) for the Small Business Administration (SBA), Customer … more
- City of New York (New York, NY)
- …well as continuously improving the customer satisfaction. The Customer Service Assistant may also become involved in quality improvement projects as well ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...as well as actions taken. - Collaborate with the Quality Assurance team to identify training needs… more
- BioLife Plasma Services (Latham, NY)
- …routine tasks according to SOP through direct observation. Plasma Collection Center Quality Assurance Oversight: (80%) Reviews operational records to ensure they ... evaluates effectiveness of corrective actions for errors. Conducts monthly quality assurance audits for critical control points...and review of center staff. Ensures high levels of customer service and satisfaction. Meets and strives… more
- Impact Fire (Lynbrook, NY)
- …Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry ... of multi-site fire and life safety protection. Through our customer service centers in New York and...life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated,… more
- Wolters Kluwer (Albany, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more