• Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    Assurance , Training, IT, and Recruiting + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...+ Monitor and improve call center metrics, productivity, and service quality + Foster a culture of… more
    Mass Markets (07/10/25)
    - Related Jobs
  • Customer Service Operations Manager…

    Chewy (Richardson, TX)
    …standards accordingly. + Leading a cross functional partnership with the Quality Assurance team for the resolution of customer issues and on Root Cause ... goal-oriented and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service ** Operations team! This position will report to the Senior… more
    Chewy (08/01/25)
    - Related Jobs
  • Customer Service Coordinator,…

    Wolters Kluwer (Austin, TX)
    …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
    Wolters Kluwer (07/03/25)
    - Related Jobs
  • Temporary Seasonal Quality Specialist

    TTEC (Austin, TX)
    …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
    TTEC (08/13/25)
    - Related Jobs
  • Quality Manager

    Element Materials Technology (Plano, TX)
    …as agreed with operational management and the BU Quality + Director, to service our customer base and retrain our competitive position as a leader in ... processes. The successful candidate will drive a culture of quality assurance , quality improvement, and...customer requirements + Ensure training in the electronic quality management system (eQMS) is effective and that colleagues… more
    Element Materials Technology (07/22/25)
    - Related Jobs
  • Customer Service Representative…

    DriveTime (Fort Worth, TX)
    …customers respectfully and with empathy. + Must meet monthly Collection, Call Time, and Quality Assurance Goals. **Requirements (What You Need to Get the Job ... Create long term solutions to help customers maintain the quality of their loan while meeting or exceeding production...of experience in collections, financial services, and/or phone-based sales, customer service or customer relations… more
    DriveTime (08/01/25)
    - Related Jobs
  • Customer Service Representative

    Element Materials Technology (Houston, TX)
    …helping people and solving problems? Element Materials Technology is looking for a ** Customer Service Representative (CSR)** to be the friendly first point of ... required. **Experience** : Minimum of 3 years in a customer service role; experience with quoting is...of scientists, engineers, and technologists support customers to achieve assurance over product quality , sustainable outcomes, and… more
    Element Materials Technology (07/02/25)
    - Related Jobs
  • Customer Service Performance Manager

    WTW (Richardson, TX)
    …inspire exceptional performance. + Monitor and ensure adherence to compliance and quality assurance standards. + Provide coaching, mentorship, and performance ... skills. + Strong drive to meet and exceed productivity, quality , and customer satisfaction goals. + Proven...experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting… more
    WTW (07/08/25)
    - Related Jobs
  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
    - Related Jobs
  • Field Quality Manager

    AUI Partners (TX)
    … control measures, and drive continuous improvement initiatives. Develop & Implement AUI's Quality Control/ Quality Assurance Program: Develop and implement a ... review of drawings when requested. Monitor and Enforce AUI's Quality Control/ Quality Assurance Program: Coordinate...organizations and associations. Ensure there is proper communication and customer service between your team and the… more
    AUI Partners (08/01/25)
    - Related Jobs