- Charles Schwab (Austin, TX)
- …(eg: talk time, wrap time, first contact resolution, chats per hour, quality assurance evaluations) + Multi-tasking and using organizational tools effectively ... that cannot be resolved at first contact. We are seeking an **IT Service Support Analyst ** to provide level one support via phone and chat for the internal Schwab… more
- Molina Healthcare (TX)
- …and database stored procedures + Supports data validation, troubleshooting, and quality assurance activities + Develops and maintains documentation including ... reporting work is well-organized, clearly defined, and delivered accurately. The Senior Analyst helps bring structure to reporting efforts and serves as a liaison… more
- Lockheed Martin (Fort Worth, TX)
- …metrics and ensure performance against defined benchmarks and KPIs \- Manage the quality assurance of data scraping, query databases for stakeholder requests, ... that answer business questions\. Using proven and sound statistical methods, the analyst draws insights from data, and translates those insights into action that… more
- MUFG (Irving, TX)
- …Acting as a liaison between global sanctions and audit, testing, monitoring, and quality assurance , providing advice as needed and reviewing findings/results. + ... sanctions-related risk assessments). **Responsibilities:** Responsibilities of the Global Sanctions Analyst will vary based on need/skillset, but may include: +… more
- ENFRA (Houston, TX)
- …and Process Improvement Lead team members become involved during product development and quality assurance phases and then take over as primary contact for ... are the pillars of our continued success. **Overview** The Sr. IT Business Analyst - Project Controls partners with business leadership to understand and clearly… more
- Lockheed Martin (Fort Worth, TX)
- …prepare insights in narrative or visual forms, including dashboards\. \- Manage the quality assurance of data scraping, query databases for stakeholder requests, ... that answer business questions\. Using proven and sound statistical methods, the analyst draws insights from data, and translates those insights into action that… more
- Coinbase (Austin, TX)
- …or in financial services * Advanced experience in project management, analytics or quality assurance . * Advanced degree in business, finance, customer experience ... collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of… more
- Ryder System (Coppell, TX)
- …and quality standards in the use and implementation of CI, Quality Assurance , & Lean principles. Applies engineering methodologies/tools such as product ... Automation efforts to deliver higher levels of performance in safety, quality , delivery, and cost. Effectively leverage data analytics, engineering methodologies,… more
- Public Consulting Group (Austin, TX)
- …opportunities to develop and document processes and procedures including instruction sets, quality assurance test processes, and procedure manual maintenance. + ... Performs ad hoc tasks related to various projects for a variety of project managers and staff. **Required Skills** + Ability to provide superior customer service support via phone and email. + Excellent verbal and written communication skills. + Analytical… more
- Citigroup (Irving, TX)
- …seniors + Full awareness and adherence to the control environment including Quality Assurance and Quality Control **Skills/Competencies:** Strategic ... orientation to ensure the ICM Underwriting organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi + Experience and familiarity with Real Money Funds, Asset… more