- Pearl Interactive Network (El Paso, TX)
- **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate, and enhance performance ... across our contact center operations. The ** Quality Assurance Analyst (QAA)** is responsible for...quality of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This… more
- Fujifilm (College Station, TX)
- **Position Overview** The Supervisor Quality Assurance Compliance - External Audit will support all associated responsibilities in compliance with FUJIFILM ... informed about industry trends, regulatory changes, and best practices related to quality assurance and compliance. + Proactively identify opportunities for… more
- Indorama Ventures (Port Neches, TX)
- …join our Quality Lab team in Port Neches, Texas. The Quality Assurance ( QA ) Lead Coordinator ensures the establishment, implementation, and ... Indorama Ventures- Indovinya is looking for a Quality Assurance Lead Coordinator to...budget and process invoices. + Support other functions in QA -related aspects or inquiries. + Perform and support other… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance ... improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between ...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various… more
- Mass Markets (Killeen, TX)
- …the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... plans. + Ensure compliance with client requirements and internal QA standards. + Prepare and present quality ...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Amazon (Austin, TX)
- …will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will: - Create test plans ... way. We are looking for a passionate, and experienced QA Engineer to join our team and...from a challenge Basic Qualifications - 4+ years of quality assurance engineering experience - Experience in… more
- Teleperformance USA (Mcallen, TX)
- … QA team calibrations to track results and attendance** + ** Quality Assurance CSAT calibration process with clients, monitoring services and the ... **Category :** ** Quality Assurance ** **About TP** **TP is...to ensure all policies are understood** + **Ensure all QA Analyst reporting, and communication requirements are met** +… more
- The Goodyear Tire & Rubber Company (Beaumont, TX)
- …the Position:** Manage and direct all laboratory activities for the plant quality assurance laboratory, which includes testing of raw materials, intermediate ... purpose is to work in conjunction with plant leadership team to ensure the plant metrics for safety environmental,...associates degree degree 7 or more years of relevant Quality Assurance experience is acceptable preferably in… more
- Citigroup (Irving, TX)
- Individuals in Quality Assurance , Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with ... : + Provides leadership and direction through a large team of professionals and/or junior managers. + Provide leadership...non-compliance + Review stakeholder/client feedback and respond to any quality assurance complaints or issues in a… more