- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for **Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a ... excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, weaknesses, opportunities, and… more
- Biomat USA, Inc. (Bellflower, CA)
- …and in order. + Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action. + Minimize ... general oversight of regional management. Manages the daily operations of the center , supervising operations and quality control, and ensuring compliance with… more
- Google (Sunnyvale, CA)
- …advocacy through supply chain escalations. You will work with key stakeholders in data center construction, data center quality , and supply chain operations ... + Experience with change management communications. + Knowledge of data center operations, facilities management, engineering, and construction. As a Data … more
- Abbott (Alameda, CA)
- …written communication skills. **Preferred Qualifications** + Knowledge of Jira, Confluence, ALM Quality Center , and/or other software development and test tools ... Lingo product software and computerized systems used in the support of the Quality System are developed, validated and maintained in compliance with regulatory and… more
- NTT America, Inc. (Sacramento, CA)
- …create a rich Total Rewards package. **Your day at NTT DATA** The Data Center Quality Commissioning Specialist is responsible for supporting with the management ... to understand the project goals and schedule to ensure quality and commissioning activities occur at the appropriate times...quality and commissioning process for NTT Global Data Center facilities on time and on budget. The process… more
- CalSTRS (Sacramento, CA)
- …accurate, consistent, complete, and timely responses to each inquiry. The Contact Center provides quality customer service to CalSTRS members, benefit ... Job Posting: Contact Center Analyst State Teachers' Retirement System JC-486433 - Contact Center Analyst STAFF SERVICES ANALYST $3,861.00 - $6,276.00 per Month… more
- BD (Becton, Dickinson and Company) (Brea, CA)
- …Design Quality Systems Manager is responsible for the San Diego Design Center Quality Systems, Compliance, and for ensuring consistent application of Design ... us. **Responsibilities:** + Maintain and improve the IPD San Diego Design Center Quality System, provide strategic direction so that the QS architecture support… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …- Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- BD (Becton, Dickinson and Company) (Brea, CA)
- …Engineering - WW IPD is responsible for developing and leading the global Design Center Quality function for Infusion Preparation and Delivery (IPD) within BD's ... WW IPD is responsible for developing and leading the global Design Center Quality function for Infusion Preparation and Delivery (IPD) within BD's Medical… more
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