- AssistRx (Orlando, FL)
- …based on department, program, and project requirements. Requirements + Previous call center experience participating in quality call and system audit performance ... scoring, and reporting as well as system data entry quality . Within this role, the Quality Assurance...data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and… more
- Evolent (Tallahassee, FL)
- …Solutions, Strategic Accounts, Analytics, Client Finance, Implementation, Clinical Operations, Medical, Quality , and Call Center Teams) to identify new ... operational improvement initiatives to improve performance, satisfaction, and clinical quality /outcomes. **Teamwork/Collaboration** - serves as a liaison between the… more
- CVS Health (Tallahassee, FL)
- …in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member satisfaction as ... monitoring audits and coaching feedback sessions to review schedule adherence, quality , selling skills and compliance. + Ensuring that the relevant information… more
- Deloitte (Jacksonville, FL)
- …and development of call drivers that provide business insights to leaders on call center quality metrics. Implement anomaly detection to identify data spikes and ... people reporting for client facing groups. Understand Global Contact Center 's KPI on how they are used to assess...coding standards and improved time to delivery. Perform data quality unit testing, integrity testing, UAT and implementing data… more
- HCA Healthcare (Brandon, FL)
- …company, you will exhibit the values of HCA as a whole, as well as your individual center , providing quality care like family. What you will do in this role: + ... an exciting opportunity for you to join Brandon Surgery Center which is part of the nation's leading provider...provider of healthcare services, HCA Healthcare. **Benefits** Brandon Surgery Center , offers a total rewards package that supports the… more
- MyFlorida (Tampa, FL)
- CALL CENTER SERVICES REPRESENTATIVE II - 60040094 Date: Aug 29, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... . Requisition No: 859879 Agency: Children and Families Working Title: CALL CENTER SERVICES REPRESENTATIVE II - 60040094 Pay Plan: Career Service Position Number:… more
- ChenMed (Jacksonville, FL)
- …We're rapidly expanding and we need great people to join our team. The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day ... management of back office center operations, which may include but is not limited...which may include but is not limited to: clinical quality , compliance, human resources, patient experience and direct team… more
- Surgery Care Affiliates (Doral, FL)
- …systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn't just what we ... make is rooted in seven core values: + Clinical quality + Integrity + Service excellence + Teamwork +...of Managers in developing clinical guidelines and implementing the center 's response to the changing healthcare needs of the… more
- BioLife Plasma Services (Orlando, FL)
- …Plasma Services Every day, the donors you meet will motivate you. The high- quality plasma you collect will become life-changing medicines. Here, a commitment to ... customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse)… more
- BioLife Plasma Services (Tallahassee, FL)
- …Plasma Services** Every day, the donors you meet will motivate you. The high- quality plasma you collect will become life-changing medicines. Here, a commitment to ... customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse)… more