- Intact Technology (Reston, VA)
- …+ Facilitate workshops and stakeholder interviews to elicit, analyze, and document business requirements and current-state processes. + Apply well-known analysis and ... both ServiceNow capabilities and broader organizational goals. + Perform comprehensive quality assurance checks on project deliverables to ensure accuracy and… more
- NANA Regional Corporation (Fredericksburg, VA)
- …and Key Performance Indicators (KPI) set forth by the program. + Document , coordinate, and answer technical questions and reported incidents from Emergency ... self-service, or by another area, such as the security administration, systems administrator , etc., based on SAVA's organizational structure and separation of duties… more
- SHI (Richmond, VA)
- …innovation initiatives, and creating and maintaining practice standards to ensure high- quality service delivery. + Build and maintain strong relationships with key ... and stakeholders are satisfied - Intermediate + Ability to systematically identify, document , and manage the technical needs and specifications of a project by… more
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