- Xylem (Auburn, NY)
- …ensure timely resolution * Monitor service performance and identify areas for improvement * Collaborate with other teams to implement service improvements * Develop ... and customer satisfaction * Identify trends and make recommendations for improvement Project Management: * Assist in planning and implementing IT projects… more
- University of Rochester (Rochester, NY)
- …success of the retail locations of the University dining program. Responsible for ensuring quality products and retail services are provided on a daily basis in a ... to for success. Works with team members to identify operational improvement opportunities. **ESSENTIAL FUNCTIONS** + Provides the day-to-day vision, planning, and… more
- University of Rochester (Rochester, NY)
- …residential dining halls of the University dining program. Responsible for delivering quality nutritional services daily in a clean, safe, and welcoming environment. ... to for success. Works with team members to identify operational improvement opportunities. **ESSENTIAL FUNCTIONS** + Provides the day-to-day vision, planning, and… more
- Bloomberg (New York, NY)
- …tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the ... by nature and love being the champion and catalyst for process improvement . **The Team:** Bloomberg's HR Special Operations Team delivers a first-class experience… more
- MTA (New York, NY)
- …the financial planning and implementation of long-range maintenance events to effect improvement to rolling stock standard maintenance, and a safer working and ... responsibility for monitoring efficiencies, identifying performance bottlenecks, implementing process improvement strategies, analyzing data to optimize operations, and ensuring… more
- SHI (Albany, NY)
- …all resources are properly trained, well utilized, and are delivering high quality services. The Manager of SHI Services promotes the team's capabilities through ... ServiceNow Services projects . + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and oversee the… more
- Rochester Regional Health (Rochester, NY)
- …and mentoring / coaching of staff. Facilitates the delivery of quality patient care through strong critical thinking skills, open communication, collaboration ... + Apply evidence-based practice principles to identify and implement performance improvement initiatives; complete at least one Clinical Research Utilization (CRU)… more
- University of Rochester (Rochester, NY)
- …and support to assigned Access Center staff to ensure consistent and high- quality performance. Supervises, mentors, coordinates and monitors the work activity of ... Center Team to ensure the department runs efficiently. + Performs various quality assurance techniques to ensure reps are delivering excellent customer service with… more
- Broadview FCU (Albany, NY)
- …and performance reviews to enhance team members' skills, address areas of improvement , and provide consistent high- quality member experiences. Conduct regular ... metrics to MSC Managers. Use data to make informed decisions and drive improvement . + Utilize call monitoring and reporting tools to analyze trends, identify areas… more
- Lotte Biologics USA LLC (Syracuse, NY)
- …be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide. Position ... support the manufacturing schedule. + Recognizes and reports safety, maintenance and quality events to area management. + Communicates status of operations to area… more