- TTEC (Tallahassee, FL)
- …being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager . You'll contribute to the success of the customer ... bringing humanity to business while supporting a SHORT TERM project , typically lasting 30-180 days. #experienceTTEC Our employees have...team. **During a Typical Day, You'll** + Assists the Quality /Training Manager and Assistant Manager … more
- Molina Healthcare (St. Petersburg, FL)
- …oversight of data entered through both automated process and manual input + Ensure quality control of data entered into QNXT and sent to external vendors + Oversees ... state, federal, and internal audits as needed + Participate in process improvement initiatives to improve operations + Understands the compliance and regulatory… more
- CVS Health (Tallahassee, FL)
- …accurate drafting, with a strong focus on delivering a consistently high- quality client experience within the department while maintaining regulatory compliance. ... you will do** + Analyze team performance to identify opportunities for improvement and efficiency gains. + Interview, hire, and develop talent; provide guidance… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …roles. Provides administrative and technical support to foster continuous improvement within the department. Influences strategic direction, develops tactical plans ... engagements from the planning stages through the reporting stages. * Produce quality deliverables in accordance with both department and professional standards. *… more
- Citigroup (Jacksonville, FL)
- …The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. **Responsibilities:** + ... in Financial Services or a large complex and/or global environment + Project Management experience + Consistently demonstrates clear and concise written and verbal… more
- Navy Federal Credit Union (Pensacola, FL)
- …Plan (AFP) + Drive operational efficiency through evaluation of team's workflow, quality and output to continuously improve design, development and implementation of ... management, etc.) + Assist in leading ongoing program coordination, evaluation, improvement , and refinement including researching and assessing best practices and… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …being followed properly and consistently + Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs + Review 3rd ... advancement and lead the charge towards optimized efficiency and client satisfaction. The Quality Assurance Analyst job is responsible for the overall quality of… more
- Molina Healthcare (Miami, FL)
- …monitors Health Plan Scorable Action Items (SAIs) to ensure performance and quality levels exist in PI Business products and processes. Establishes procedures and ... and relevant payment and medical policies, with a consistent focus on promoting the quality , accuracy, and efficiency of review services. + Serve as a resource and… more
- Coinbase (Tallahassee, FL)
- …issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. *What you'll be doing: * Lead a team of ... operational KPIs from directs and vendor partners or overall performance and the quality . * Coordinate with senior management and provide insights for process … more
- Molina Healthcare (St. Petersburg, FL)
- …regulatory compliance adherence (in conjunction with functional counterparts) and quality metrics. Accountable for offering innovative guidance and solutions to ... documented manner + Regularly assesses areas of responsibility for improvement opportunities, applies Business Analysis Best Practices, and establishes… more