• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality ... monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening,… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Audit Director - Quality Assurance…

    American Express (New York, NY)
    …analysis skillset + Strong written and verbal communication skills that deliver high quality , actionable and value-added feedback to management + Ability to ... utilizing related project management skills, employing creative thinking, a focus on quality , and the ability to work on competing priorities + Proven ability to… more
    American Express (08/14/25)
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  • Registered Nurse - Surgical Quality

    Veterans Affairs, Veterans Health Administration (Buffalo, NY)
    …Center is hiring for a, full-time Registered Nurse to serve as the Surgery Quality Improvement Program Quality Consultant. The VA Surgery Quality Improvement ... demonstrates leadership, experience, and creative approaches to improvement in quality -of-care outcomes. The VASQIP Consultant demonstrates performance and leadership… more
    Veterans Affairs, Veterans Health Administration (08/08/25)
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  • Digital Production Artist

    BGB Group (New York, NY)
    …detailed instructions and execute precise revisions while maintaining high standards of quality and consistency. + Time Management : Ability to manage multiple ... emails based on feedback from creative, development, and account teams. File Management : Maintain organized file structures and ensure that all assets are properly… more
    BGB Group (08/15/25)
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  • Manager Trainee - Operations (Travel Program;…

    BioLife Plasma Services (Albany, NY)
    …and build your skills by contributing to financial, marketing, administrative, regulatory, quality , people, and facilities management . + **Contribute to Creating ... 1-to-1 support and engage in mentorships. + **Learn Operations Management ** : During the program, you'll learn the business...Life-Changing Medicines:** Maintaining our exceptional quality and service standards is key to creating life-changing… more
    BioLife Plasma Services (07/22/25)
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  • Perinatal & Early Childhood Mental Health Program…

    City of New York (New York, NY)
    …childhood mental health (ECMH). - Experience with program evaluation, data management , and quality improvement initiatives. - Understanding of trauma-informed ... This role focuses on program development, service integration, data management , stakeholder collaboration, and capacity building to enhance behavioral health… more
    City of New York (07/22/25)
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  • Manager Trainee - Operations (Travel Program;…

    BioLife Plasma Services (Albany, NY)
    …experience in operational production, including financial, regulatory, administrative, marketing, quality , facilities, and people management . Gain exposure to ... have an additional six months to advance into an **Assistant Manager** position. + **Learn Operations Management :** Over the course of the program, gain hands-on… more
    BioLife Plasma Services (07/13/25)
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  • Product Owner

    Eliassen Group (New York, NY)
    …current work, make the right trade-off decisions to launch products in a high- quality manner. Escalating to management as necessary. + identifying and triaging ... **Product Owner** **New York, NY** **Type:** Contract **Category:** Product Management **Industry:** Financial Services **Reference ID:** JN -062025-102665 **Date… more
    Eliassen Group (07/01/25)
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  • Technology Analyst 2-Artificial Intelligence…

    New York State Civil Service (New York, NY)
    …disciplines: artificial intelligence, cloud solutions, human centered design, product management , quality assurance, rapid application development, robotic ... product management , geospatial information services.Preferred Qualifications:? Preference for candidates holding relevant certification, in artificial intelligence, machine learning, or data science, such as those offered by IBM, Google, and Microsoft.?… more
    New York State Civil Service (08/21/25)
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  • Teller

    Arrow Financial Corporation (Queensbury, NY)
    …both written and verbal; comfortable communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and ... across northeastern New York, including online and mobile banking, wealth management , money market and deposit accounts, and mortgage, consumer and commercial… more
    Arrow Financial Corporation (08/21/25)
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