- Sharecare (Tallahassee, FL)
- …management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The successful candidate ... the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service Representatives… more
- Orlando Utilities Commission (Orlando, FL)
- **OUC - The** **_Reliable_** **One** **,** is presently seeking a ** Manager of Customer Service ** to join the Residential Customer Service division. ... exceptional service and operational excellence. As the Manager of Residential Customer Service ,...+ Gap analysis associated with Call Center Metrics (ie Customer Satisfaction (CSAT) scores, compliance, quality , and… more
- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will...loyalty to our client, a globally recognized provider of high- quality automotive products and services. This will be accomplished… more
- Percepta (Melbourne, FL)
- …bring first-class service across each market we support. As a fully remote ** Customer Service Case Manager (Bilingual French)** in **Melbourne, FL** , ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager (Bilingual...loyalty to our client, a globally recognized provider of high- quality automotive products and services. This will be accomplished… more
- Chewy (Hollywood, FL)
- …standards. The Team Manager should have exceptional communication, interpersonal and customer service skills, as well as comprehensive knowledge of company ... everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate...leader will be accountable for their team achieving set service and quality expectations, while developing team… more
- Michaels (Pinellas Park, FL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - TAMPA-PINELLAS PARK, FL Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- WTW (Tampa, FL)
- …goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant ... are always the source of our success. The **Performance Manager ** plays a vital role in driving excellence within...experience. **Preferred Qualifications** + Experience in member care or customer service environments. + Previous work in… more
- Chewy (Hollywood, FL)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity with clarity, precision, and accountability.… more
- Chewy (Plantation, FL)
- …**What You'll Need:** + 2+ years of leadership experience in a customer service , fulfillment, or operations environment, preferably in high-volume, multi-channel ... Opportunity:** Chewy is seeking a motivated and experienced Team Manager to join our WOW team, committed to leading...5S methodologies to drive efficiency, standardization, and best in-class quality . As a people-first leader, you will guide a… more
- Actalent (Jacksonville, FL)
- …and developing improvements in productivity, client relationships, and customer service as they relate to the quality management system. Responsibilities ... Job Title: Construction Quality Manager - CQMJob Description The...(LEED) submittals for applicable projects. + Lead communications on customer concerns regarding construction quality and coordinate… more