- PPL Corporation (Mechanicsburg, PA)
- …PPL Electric has won numerous awards, including 30 JD Power Awards for providing top- quality service to residential and business customers. PPL Electric is a ... to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and… more
- PPL Corporation (Allentown, PA)
- …PPL Electric has won numerous awards, including 30 JD Power Awards for providing top- quality service to residential and business customers. PPL Electric is a ... in organizations that support education, sustainability, and wellbeing. The Manager of Process Improvement is responsible for executing the...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
- STG International (Pottsville, PA)
- …patients' privacy, rights, and safety. *Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics. ... complications, and patient usage considerations. *Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and… more
- Republic Services (Scottdale, PA)
- …personal commitment to safe operations and active personal outreach to operational employees. Customer Experience + Provide service to all customers that meets ... The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive… more
- Lowe's (Hanover, PA)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... occasionally open or close the store or serve as manager -on-duty (MOD). Travel Requirements: This role does not require...or equivlent expierence. * 1 year of experience in customer service . * 1 year of experience… more
- Grifols Shared Services North America, Inc (Williamsport, PA)
- …employees and retraining of current employees. * Maintains active communication with other service areas to ensure accurate documentation and quality . * Builds ... is performed. * Under the guidance of the Center Manager and/or the Assistant Manager , assure facility...rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.… more
- Sedgwick (Harrisburg, PA)
- …clients; gathers vital case details, obtains and provides medical status updates to the customer , and assigns a Field Case Manager (FCM) for onsite visits as ... visit for the claim. + Maintains communication with the customer , Client Service Director, and Claims Examiner...Director, and Claims Examiner until the assigned Field Case Manager arrives onsite. + Adheres to quality … more
- UPMC (Harrisburg, PA)
- …or outside, regulatory body requirements. + Serve as a role model of excellent customer service by responding constructively to the needs of all those interacted ... the patient care givers. Supervises employees and serves the customer as a resource to service problems...a daily basis. + Support the departmental goals of quality service , system improvement, and cost containment… more
- Select Medical (Mechanicsburg, PA)
- …environment -Hands-on training to help desk The Support Specialist is responsible for delivering quality customer service by providing a single point of ... The Support Specialist I reports to the Help Desk Manager . The Support Specialist I is challenged with handling...manner in order to ensure a superior level of customer service . It is important for the… more
- Stanley Black and Decker (Allentown, PA)
- …safely and effectively (PPE, Training, Tools) o Communicate results of department safety, quality , customer service and cost KPI's for department. Maintain ... o Correct safety concerns within scope of authority or escalate to manager , while continuing to remain involved through resolution o Initiate incident investigation… more