- Saia, Inc (Grand Prairie, TX)
- …and it's exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of ... customer concerns, and collaborating with local leadership to achieve regional customer service goals. **Major Tasks and Responsibilities** + Supervises … more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role...supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality… more
- Textron (Fort Worth, TX)
- ** Customer Service Facilities \(CSF\) Network Manager , Americas \- Fort Worth** **Description** We're more than aviation experts, we're pioneers\. We ... This position is onsite at Bell's Commercial Business Center in Fort Worth, TX\. ** Customer Service Facilities \(CSF\) Network Manager , Americas** Reports to… more
- Sharecare (Austin, TX)
- …management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The successful candidate ... the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service Representatives… more
- Keurig Dr Pepper (Frisco, TX)
- …insights to leadership to inform decision-making and strategy. + Identify trends in service quality , customer satisfaction, and recurring issues to improve ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and service excellence. + Provide leadership in customer service best practices and escalation handling… more
- Chewy (Richardson, TX)
- …standards. The Team Manager should have exceptional communication, interpersonal and customer service skills, as well as comprehensive knowledge of company ... everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate...leader will be accountable for their team achieving set service and quality expectations, while developing team… more
- AireSpring (Dallas, TX)
- …"Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...Customer -centric mindset with a passion for delivering exceptional service . + Analytical and strategic thinking skills. + Proactive,… more
- Chewy (Richardson, TX)
- …internet to search for information as needed + Proven track record of strong quality , productivity, and exceptional customer service + Demonstrated ability ... the United States today, is seeking a full-time **Licensed Customer Care Team Manager ** to join our...and insurance specific questions/concerns as well as supporting frontline customer service and healthcare teams as needed… more
- Michaels (Dfw, TX)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - DFW-DALLAS/GREENVILLE, TX Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- WTW (Richardson, TX)
- …goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant ... are always the source of our success. The **Performance Manager ** plays a vital role in driving excellence within...experience. **Preferred Qualifications** + Experience in member care or customer service environments. + Previous work in… more