- Pearl Interactive Network (El Paso, TX)
- …Computer equipment, monitor, and headset provided. **Essential Duties and Responsibilities:** + ** Quality Monitoring & Oversight:** + Provide daily oversight of ... , and implement process improvements. + Experience with call monitoring tools and systems for tracking quality ...call monitoring tools and systems for tracking quality metrics and customer satisfaction data. + Excellent communication… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Mass Markets (TX)
- …standards and regulations relevant to the BPO industry. + Proficiency in using quality monitoring tools and software. + Excellent analytical and problem-solving ... a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring… more
- BrightSpring Health Services (San Angelo, TX)
- …but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities. + Completes documentation of operational ... preferred + Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field… more
- TreeHouse Foods, Inc. (Carrollton, TX)
- …all laboratory safety protocols. . Perform shift-based specialty tasks such as environmental monitoring , water quality monitoring , and sample shipping. . ... **Employee Type:** Full time **Location:** TX Carrollton **Job Type:** Quality **Job Posting Title:** Quality Technician I...Carrollton **Job Type:** Quality **Job Posting Title:** Quality Technician I - 3rd shift **About Us** **:**… more
- Catholic Health Initiatives (Houston, TX)
- …with Joint Commission and relevant State and Federal regulations related to quality monitoring and performance improvement. Oversees the day-to-day operations of ... **Responsibilities** The Quality Manager will be responsible for the implementation...the Quality Management staff. **E** **SSENTIAL** **K** **EY** **J** **OB**… more
- PNC (Dallas, TX)
- …to this role include: . Risk management experience . Risk and control disciplines . Quality assurance . Quality monitoring . Analytics . Change methodologies ... opportunity to contribute to the company's success. As a Quality Analyst Lead within PNC's Program Adoption and Readiness...be performed remotely, at the manager's discretion. As a Quality Analyst Lead, you will be part of a… more
- UTMB Health (Galveston, TX)
- …changes. + Educates and assists clinical labs in developing appropriate ongoing quality management/ monitoring programs. + Ensures compliance of areas of ... Quality Management Spec, Lab Services - Galveston **Galveston,...Laboratory Services, including laboratory divisions. + Coordinates the identification, monitoring , resolution, and follow-up of patient care and departmental… more
- Amazon (Austin, TX)
- …design stage. 3) Product quality & reliability validation (QRV) and ongoing quality & reliability monitoring (OQRM). 4) Test program development for the PCBA ... for machine learning, from ASIC Si chip to servers. The Trainium Manufacturing, Quality and Reliability Team is part of AWS Annapurna Labs focused on Machine… more
- CSL Plasma (Port Arthur, TX)
- …Opportunity** This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance ... company directives are adhered in order to support the operations and quality requirements for business operations. + Reporting compliance status data to operational… more