- Grant Thornton (Philadelphia, PA)
- …management issues, as well as other opportunities for overall process improvement . + Maintaining professionalism and rapport with the client. Proactively interact ... backed by powerful technologies and a roster of 12,000 quality -driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border… more
- Veterans Affairs, Veterans Health Administration (Wilkes Barre, PA)
- …in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. This nurse has fundamental ... package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year… more
- Walgreens (Uniontown, PA)
- …adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. + Strictly adheres to the Walgreen Co. policy ... supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and… more
- EDB (Harrisburg, PA)
- …environment. + Develop metrics and KPIs to measure success, drive continuous improvement , and report performance to senior leadership. + **Customer Experience:** ... excellence. + **Operational Excellence:** + Oversee the delivery of support services at scale, ensuring quality , consistency, and adherence to SLAs in a high-volume… more
- Amazon (Langhorne, PA)
- …the identification of vulnerabilities (eg, loss, associate experience, process improvement , data protection, physical security infrastructure) and define appropriate ... leadership keeping them informed on key issues, strategies, and the department's performance * Develop strategies for alarm reduction and conduct system diagnostic… more
- Lincoln Financial (Radnor, PA)
- …managers, analysts, and program leaders; fosters a culture of continuous improvement and innovation. + Maintains knowledge on current and emerging ... of strategic process improvements that significantly reduce workloads or improve quality across the team, business unit, and/or the organization. + Leads… more
- Cognizant (Harrisburg, PA)
- …(ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS ... generating contact center reports to maximize efficiency. . Experience with continuous improvement is preferred. . Understand the broad objectives of the project as… more
- Adecco US, Inc. (Malvern, PA)
- …or equipment issues. * Participate in team meetings, shift handovers, and process improvement activities. * Strive to achieve First Time Right (FTR) and other ... performance goals. **Education:** * High School Diploma or GED...Strong attention to detail and commitment to safety and quality . * Basic math skills and ability to follow… more
- Geisinger (Wilkes-Barre, PA)
- Job Summary At Geisinger through professional growth, quality improvement , and interdisciplinary collaboration, we've built an innovative culture that allows ... outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Education Graduate from… more
- PNC (Pittsburgh, PA)
- …up with new packaging tools and best practices to improve efficiency and quality . Required Qualifications * Bachelor's degree in IT or equivalent experience. * ... teams. * Document processes and contribute to team knowledge. * Support improvement projects and help train staff. Work Environment * Hybrid work arrangements… more