- Cognizant (Albany, NY)
- …IVR performance and user experience through continuous monitoring and improvement . **Work Model** We strive to provide flexibility wherever possible. Based on ... - Integrate REST APIs with the IVR system for data exchanges and third-party integrations. . - Troubleshoot and...of contact center KPIs, workforce optimization, AI/IVR integrations, and quality management tools. . - Solid understanding of REST… more
- Eastman Kodak Company (Rochester, NY)
- …and timelines are met. * Define project requirements, allocate resources, and oversee quality control and schedule adherence. * Act as the central coordinator for ... * Present 5-year capital and expense forecasts to senior leadership to make data -driven financial decisions. Team & Culture Development * Lead and mentor building… more
- Amcor (Solvay, NY)
- …keeps the world healthy, fed and working. As part of our world-class, performance -focused team you'll Repair and maintain all automation and robotic system. Perform ... system performances are optimized and running safely. + Record accurate production data that includes all necessary information needed for tracking purposes +… more
- Cognizant (Albany, NY)
- …provider-based healthcare applications. You will be a valued member of the Quality Engineering team and work collaboratively with developers, product owners, and ... * Perform Automation testing of backend services, APIs, and data flows. * Validate API endpoints using Swagger and...* Participate in Agile ceremonies and contribute to continuous improvement of QA processes. **Work model:** We strive to… more
- Aflac (NY)
- …Communicating Effectively + Demonstrating Initiative + Developing Talent + Managing Performance + Pursuing Self-Development + Serving Customers + Supporting Change + ... key National Account Producers (Brokers/Consultants) within assigned territory to ensure quality partnership and access to opportunities. + Conducts site visits and… more
- Kyndryl (Albany, NY)
- …to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase ... also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your… more
- Ellis Medicine (Schenectady, NY)
- …and process. + Professionally shares knowledge with peers. + Involved in department quality and improvement activities + Demonstrates the ability to pick ... and with a minimum number of errors / omissions + Demonstrates work performance associated with high level of customer satisfaction. + Demonstrated by productivity,… more
- Warner Bros. Discovery (New York, NY)
- …external market data , internal equity, location, skill set, experience, and/or performance . Base pay is just one component of Warner Bros. Discovery's total ... engineering excellence through well-tested code, clear documentation, and continuous improvement of development and deployment practices. + Establish and enforce… more
- S&P Global (New York, NY)
- …the role is centered around coordination and collaboration to deliver high- quality energy transition solutions to institutional financial clients. **Role & ... to drive successful project execution. + Monitor and report on program performance , using KPIs and metrics to evaluate progress, identify risks, and implement… more
- Calspan (Niagara Falls, NY)
- …to achieve their desired outcomes. Provide timely, constructive feedback regarding performance with a commitment to motivate, train, and develop. Manage ... within Flight to achieve a state of constant, continuous improvement . This could include, but is not limited to:...or processes for engineering teams to improve efficiency or quality of deliverables. + New tools or GSE in… more
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