- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... + Regularly evaluate individual and team performance using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide… more
- Black & Veatch (San Antonio, TX)
- …and Black and Veatch policies and procedures relative to assigned tasks Quality / Continuous Improvement: + Consistently and independently applies knowledge and ... complies with Black and Veatch quality program relative to assigned tasks + May be...by the division having in-depth knowledge of an engineering process and/or of technical aspects of an industry +… more
- Sleep Number (Irving, TX)
- …purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who ... creation through our vertically integrated business model, owning the process from start to finish, including selling in our...you join us in creating the future through higher quality sleep. Let's Dream Big + Base rates starting… more
- Comerica (Dallas, TX)
- …skills, have strong management/coaching skills, are inspirational, have superior process management and operational effectiveness skills, have strong decision-making ... of one or more assigned Lines of Business (LOBs). Position Responsibilities: Quality Underwriting Ensure quality of underwriting including identification of… more
- Defense Commissary Agency (Fort Sam Houston, TX)
- Summary Commissary Contractor Monitors conduct quality assurance inspections and contract surveillance duties of specified commissary stocking, order-writing, ... by individual store and store management requirements. Responsibilities Conducts quality assurance inspections and contractor surveillance. Provides comments and… more
- Safran (Gainesville, TX)
- …industrial strategy. This includes managing resources, budgets, production processes, and quality standards to meet technical, cost, and scheduling goals. The role ... also involves fostering collaboration between engineering, manufacturing, and quality departments, optimizing industrial practices, and maintaining effective customer… more
- ICF (San Antonio, TX)
- …be versed in a wide variety of strategies for ensuring quality services, supporting data informed decision making, demonstrated understanding of unaccompanied ... attendance, hours worked, call protocol adherence, documentation compliance, and call quality expectations. + Communicate with PRS Providers regarding case needs. +… more
- Cengage Group (Houston, TX)
- …Responsibilities** + **Lead and manage offshore QA teams** to ensure timely and high- quality test execution following Agile model and Sprint releases + **Develop and ... **Skills You'll Need Here:** + 9+ years of relevant software development quality assurance experience and writing manual test case, test plans, and test… more
- Humana (Austin, TX)
- …with other Market CIOs: + Maintains end-to-end accountability for the ongoing quality control, development, and delivery of IT products and services for their ... goals. + Guides Medicaid Technology Solutions teams in developing technical process documentation. + Produces weekly, monthly, and quarterly Kanban updates for… more
- AdventHealth (Killeen, TX)
- …role you'll contribute:** Responsible for the delivery of safe, effective, and quality patient-family centered care in the Endoscopy/Special Procedures unit for all ... of patient care using a multidisciplinary approach to the nursing process . In alignment with the hospital's mission, physician, and patient expectations,… more