- UNUM (Albany, NY)
- …(UNUM Group's) portfolios to provide benefits education, retention of policies, quality assurance, technical support and assist with other project initiatives. **Job ... Maintain Individual and Team performance metrics + Complete thorough Quality Assurance via review of metrics, auditing of calls,...and activities + Utilizes only UNUMs authorized and approved systems to complete all functions of the role to… more
- Mirabito Energy Products (Binghamton, NY)
- Job Title: Call Center Learning & Development Specialist Reports to: Customer Care Manager Status: Full-time Non-except Hourly Rate: $22.50 - $24.00 Position ... representatives to achieve individual and team performance goals (eg, call quality , average handle time, customer satisfaction, sales targets). + Conduct regular… more
- Cengage Group (New York, NY)
- …. As a member of the Milady Sales team, a Sales Support Specialist ("SSS") is responsible for assisting the sales teams. Working cohesively with Cengage ... The SSS will provide key administrative activities such as: systems updating, order processing/review, billing reviews, troubleshooting, contract alignment and… more
- City of New York (New York, NY)
- …state, and federal funds to a wide range of innovative, practical, and quality programs that positively impact youth and communities. The Summer Youth Employment ... Department of Youth and Community Development (DYCD) is seeking SYEP Community Program Specialist -Field to: - conduct site visits and monitor program quality at… more
- Anywhere Real Estate (Buffalo, NY)
- The Escrow Support Specialist plays a key role throughout the duration of the real estate transaction by providing centralized support to a variety of Escrow ... + Technical- ability to learn and navigate multiple software systems with a high level of competency. + Critical...situations to clearly advise and resolve any issues. + Quality Assurance -the individual demonstrates accuracy and thoroughness and… more
- Aspen Dental (East Syracuse, NY)
- …resources to grow their practices, and an unwavering commitment to delivering high- quality consumer healthcare experiences at scale. As a reflection of our current ... a new opportunity to join our dedicated team as **Revenue Cycle Management Specialist ** based in our East Syracuse, NY office. **Essential Responsibilities:** + RCM… more
- eSentio (New York, NY)
- …build this team of experts. We're seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems ... professional and is expected to proactively manage their own work outcomes and quality , while collaborating across the organization. At eSentio you'll + Develop and… more
- City of New York (New York, NY)
- …& Systems , Strategic Initiatives, CARE Day Certification, Portfolio Management, Quality Assurance and Serious Incidents Unit. The Department of Homeless Services ... committed to continuous improvement and employs innovative strategies to deliver high- quality services that support a swift transition from shelter to… more
- City of New York (New York, NY)
- …health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and ... the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled...of the City's drinking water and wastewater collection (sewer) systems ; the protection of adjacent waterways; and the development… more
- YAI (Queens, NY)
- …individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program ... and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed;… more