- Intuit (Plano, TX)
- …Effectively communicate customer needs and feedback to internal teams, ensuring a rapid and comprehensive response. + **Drive Internal Collaboration:** Act as the ... primary link between the customer and internal teams (Sales, Customer Success, etc.). Route and escalate complex customer needs or issues to the appropriate team members, ensuring a unified and efficient approach to customer + **Adhere to and Improve… more
- Koniag Government Services (San Antonio, TX)
- …preserving tacit knowledge, facilitating cross-functional knowledge sharing, and supporting rapid knowledge dissemination during critical incidents or deployments. + ... Oversee the creation and management of a comprehensive IT knowledge taxonomy and ontology that spans all IT disciplines within DHA. + Directs efforts to continuously refine these structures to adapt to evolving IT landscapes and emerging technologies. + Leads… more
- Sierra Nevada Company, LLC (Plano, TX)
- …respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that ... support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team! SNC is an Equal Opportunity… more
- Koniag Government Services (San Antonio, TX)
- …plans. + Spearheads the organization's security incident response capabilities, ensuring rapid and effective responses to high-level security incidents. + Leads ... post-incident reviews and directs the continuous improvement of incident response processes. + Oversee the implementation of sophisticated identity and access management strategies, including the adoption of zero trust architectures and advanced authentication… more