- Verint Systems, Inc. (Raleigh, NC)
- …to executive leadership + Serve as a trusted advisor during incident reviews and RCA development + Develop and maintain KPIs, dashboards, and metrics to measure the ... PowerBI, Tableau, Cognos, MicroStrategy + Experience writing customer-facing root case analysis ( RCA ) documentation + Bachelor's degree in a related field + ITIL v4… more
- Lilly (Durham, NC)
- …of equipment as required. + Utilize appropriate techniques and tools ( RCA , RCM analysis, failure analysis, etc.) to investigate and reduce equipment-related ... Preferences:** + Experience using and directing the use of FMEA and RCA processes. + Demonstrated ability to work independently without close supervision. +… more
- Bank of America (Charlotte, NC)
- …for 100% SLA meets. On call support . Production Ticket/Issue Triage . Preparing RCA - Root Cause Analysis ( RCA ) document . Partner with Application team, ... CCO, application support teams to resolve the issue . Prepare and/or review Impact Analysis based on issue analysis . Hands on experience with application support workload. . Write scripts to automate mundane daily BAU tasks . Willing to provide support after… more
- Synchrony (Charlotte, NC)
- …error rates aligned with OnePay SLAs. + Own root cause analysis ( RCA ) and continuous improvement processes, systematically eliminating recurring issues and driving a ... culture of operational excellence and resilience. + Drive automation efforts to simplify operational complexity, including CI/CD pipeline integration, automated rollbacks, and canary deployments. + Coordinate cross-functional engagements between… more
- Merck (Wilson, NC)
- …Management, Project Support, Regulatory Compliance, Root Cause Analysis ( RCA ), Strategic Thinking, Technical Leadership, Technical Problem-Solving, Technical ... Projects, Technical Writing, Technology Transfer **Preferred Skills:** **Job Posting End Date:** 09/9/2025 A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later… more
- BorgWarner Inc. (Arden, NC)
- …and effectively. + Troubleshoot problematic issues and initiate Root Cause Analysis ( RCA ) and create Corrective Action (CA) documentation for equipment failures as ... needed. + Preempt operational issues with a comprehensive service training curriculum, commissioning checklists, and operating guidelines. + Monitor customer service metrics and KPIs to ensure high performance and continuous improvement. Field Distribution: +… more
- Insight Global (Holly Springs, NC)
- …of LOTO (Lockout/Tagout) and PM (Preventive Maintenance) procedures. * Participate in RCA (Root Cause Analysis) and continuous improvement initiatives. We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive… more
- Humana (Raleigh, NC)
- …or Agile methodology experience + Process documentation and Root Cause Analysis ( RCA ) experience + Experience in creating Stored Procedures + Knowledge of Azure ... Dev Ops + Knowledge of Data Lakes or Snowflake **Additional Information** + As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire… more
- Meta (Raleigh, NC)
- …equipment deficiencies, evaluate systemic potential and program manage systemic vendor RCA and mitigation strategies 16. Travel domestically & internationally as ... needed (anticipated 40-60%) **Minimum Qualifications:** Minimum Qualifications: 17. 7+ years experience of Quality Management, Manufacturing Engineering, Supplier Improvement, Process Management or Data Center Engineering/Operations 18. Bachelors in… more
- Cognizant (Raleigh, NC)
- …risk and ensuring long-term stability. . Participate in root cause analysis ( RCA ) and implement preventive measures to avoid future occurrences. **Work model:** ... Remote We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy… more