- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening ... concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to… more
- Evolent (Albany, NY)
- …Familiarity with contact center best practices and industry standards. * Disaster Recovery : Knowledge of disaster recovery processes to ensure business ... experience. **Preferred Certifications** * ITIL Foundations * Cisco Certified Network Associate (CCNA) or other networking certifications * Genesys Cloud CX… more
- New York State Civil Service (Albany, NY)
- …to use appropriate coping and living skills to assist in their recovery * Reviewing and coordinating resident admission and discharge planning program* Scheduling ... of experience working with individuals diagnosed with mental illness.o Substitution - Associate 's degree can substitute for 2 years of specialized experience; a… more
- FLACRA (NY)
- …+ Access to a reliable vehicle for work-related travel. Nice-to-Have Qualifications: + Associate 's Degree or higher in a related field. + Experience in a medical ... support clinic operations. About Us: Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a well-established, growing, not-for-profit provider of behavioral… more
- Mount Sinai Health System (Long Island City, NY)
- …on all patient concerns in a timely manner and provides service recovery as needed. 10.Demonstrates caring, respect, compassion, empathy and active listening through ... concerns or issues identified during huddle and throughout shift. 4.Initiates service recovery for patients and family members who have concerns and escalates to… more
- DePaul (Rochester, NY)
- …+ Residential Counselor 2: $22-22.60/hour Responsibilities + Provide teaching, monitoring and recovery oriented supports in accordance with OMH 593 and 595 including ... approach for; admission (including the completion of admission notes), ongoing recovery oriented services, and discharge. + Observe, monitor, document, and report… more
- FLACRA (Clifton Springs, NY)
- …your personal vehicle for transportation at times. Required Qualifications + Education: Associate degree in Health or Human Services. + Experience:Relevant experience ... in recovery supports, community resources, housing, employment, and other professional...homelessness interventions. About Us: Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of… more
- University of Rochester (Rochester, NY)
- …distribution of patient/support person to the appropriate staff/community resources. **Service Recovery :** + As part of clinical team, assures client satisfaction ... patient/family, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. + Involves Clinical staff,… more
- FLACRA (Clifton Springs, NY)
- …to remain composed and professional in challenging situations. Nice-to-Have Qualifications: + Associate 's Degree or higher in Health or Human Services. + 2+ years ... by the supervisor. About Us: Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a well-established, not-for-profit organization providing a comprehensive… more
- ConnectLife (Williamsville, NY)
- …week Education Requirements: + High school diploma or equivalent required. + Associate degree or higher in healthcare or human services related field preferred. ... maintaining sensitivity, empathy, and privacy. + Review options and pertinent recovery details with potential authorizing person by discussing donation possibilities… more