- Marriott (Los Angeles, CA)
- …and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to… more
- Marriott (San Francisco, CA)
- …Property Rooms Operations Function(s)** * Follows property specific second effort and recovery plan. * Publishes all guest satisfaction results in a timely fashion ... including all guest satisfaction forms, comment cards and guest letters. * Takes proactive approaches when dealing with employee concerns. * Extends professionalism and courtesy to employees at all times. * Communicates/updates all goals and results with… more
- Marriott (Los Angeles, CA)
- …and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to… more
- Marriott (Hawthorne, CA)
- …**Supporting Property Operations Function(s)** * Follows property specific second effort and recovery plan. * Publishes all guest satisfaction results in a timely ... fashion including all guest satisfaction forms, comment cards and guest letters. * Takes proactive approaches when dealing with employee concerns. * Extends professionalism and courtesy to employees at all times. * Communicates/updates all goals and results… more
- Marriott (Chula Vista, CA)
- …making recommendation for improvements. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Serves as a role model to demonstrate appropriate behaviors. *… more
- Marriott (Santa Barbara, CA)
- …and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to… more
- Marriott (Pomona, CA)
- …and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to… more
- Marriott (Sonoma, CA)
- …arrivals and departures that meet and exceed expectations. * Champions the Guest Recovery program and helps develop solutions to reoccurring issues. * Has presence ... in our Club Lounge level to assist in guest satisfaction. * Owns and protects the Presidential and Vice-Presidential suites in order to curate and personalize each stay and evaluate all guests who occupy them. * Own each Cobalt Member guest and be their… more
- Omni Hotels (Carlsbad, CA)
- …Estheticians - facilitate trainings & meetings + Manage and log all service recovery issues, research billing problems and comp reports with proper follow up with ... accounting. + Ensure revenue generation and expense control in spa to fulfill company expectations as stated in the annual profit plan. + Oversee scheduling and balancing of the books to ensure appointments are balanced correctly, of lunches and scrub shifts… more
- Stanford Health Care (Palo Alto, CA)
- …to enable and empower patients and families to focus on health, healing and recovery ._ _You will do this by executing against our three experience pillars, from the ... patient and family's perspective:_ + Know Me: Anticipate my needs and status to deliver effective care + Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health + Coordinate for Me: Own the complexity of my care through… more